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and mentor a team of data scientists and analysts working on proactive and predictive analytics projects, developing team skills and fostering a collaborative, innovative environment.
Lead the delivery of multiple analytics projects, ensuring they meet business objectives, timelines, and stakeholder expectations.
Oversee the development and implementation of predictive models and Gen AI solutions to proactively address customer service issues and operational inefficiencies.
Serve as a strategic partner to business units, IT, and automation teams to translate complex data insights into actionable, customer-facing solutions.
Monitor processes for model performance and operational outcomes, using data-driven feedback loops to refine strategies and improve business processes.
Stay current on industry trends and AI advancements to bring innovative practices into analytics and automation efforts
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
Five or more years of experience supervising a team of direct reports and/or project management.
Experience leading a technical/analytical team.
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Preferred Qualifications
Two or more years of experience with use case implementation for predictive modeling, machine learning, and Generative AI concepts and tools.
Two or more years of experience managing cross-functional analytic projects with measurable business impact.
Two or more years of experience with cloud platforms (e.g., Snowflake, Azure, GCP) and modern data ecosystems.
Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
Five or more years of experience working with utility customer data or customer service operations.
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Additional Information u00a0
This positionu2019s work mode isu00a0hybrid.u00a0The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.u202f Unless otherwise noted, employees are required to work andu00a0reside in the state of California.u202f Further details of this work mode will be discussed at the interview stage.u00a0The work mode can be changed based on business needs.
Visit ouru00a0 Candidate Resource u00a0page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.u00a0
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About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. Weu2019re fueling the kind of innovation thatu2019s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, youu2019ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
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Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status. We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.