Workers Compensation, Associate Specialist

m-related documents, maintaining accurate records and supporting team workflows.

• Assists in reviewing incident reports and emergency/non-emergency calls, performing initial triage and escalating cases per established guidelines.

• Supports claim intake and documentation by facilitating the reporting of new claims and monitoring Incident Only (IO) cases for potential conversion.

• Prepares and organizes subpoenas and litigation-related documents under supervision, ensuring compliance with legal protocols.

• Maintains data accuracy by completing basic data entry tasks and supporting quality control efforts across high-volume processes.

• Coordinates routine ergonomic equipment orders and accommodation requests, ensuring timely communication with internal contacts.

• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Experience performing thorough administrative support and clerical functions.

• Knowledge of computer software, on-line applications, and office equipment.

Preferred Qualifications

• Three years of experience performing thorough administrative, secretarial, and clerical functions

• Knowledge of and experience with Workers' Compensation Laws, Rules and Regulations

• Experience working in a multi-task environment taking direction from multiple staff with minimal supervision

• Strong verbal and written communication skills

• Proficiency in MS Word, Excel, Access, MS Outlook or equivalent applications

• Ability to handle a high volume of calls

Additional Information

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!

• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Relocation does not apply to this position.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.