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Led by a female CEO at headquarters near Philadelphia, American Water employs 6,900 dedicated professionals who provide drinking water, wastewater and related services to households and businesses in 46 U.S. states and Ontario, Canada, as well as a dozen military bases. Founded in 1886, four women and four men comprise the company board of directors.

Safety, trust, environmental leadership, teamwork and high performance define our values — a culture where every employee contributes and lives up to her potential. We base our success on our employees enjoying a vested interest in the business. As a part of our team, you will help make a great company even better — in doing so, American Water will reward your endeavors.

In an April 2018 Business Journal article, CEO Susan Story explained how and why companies select female chief executives:

“We all came from the ground up, we worked in power plants, worked in operations,” she said, stressing the power of a STEM degree. “If you have the credentials, the education and you work in the field like everybody else, it becomes less of an issue if you’re female or a minority. You go through the same steps everyone else does.”
Highlights from American Water
  • American Water Dr. Lauren Weinrich

    Meet a Fairygodboss at American Water

    • Name

      Dr. Lauren Weinrich

    • Position

      Senior Scientist - Water Research and Development

      Delran, NJ

    Lauren has fulfilled her passion to better understand and protect our environment as a senior scientist in the Water Research and Development team for over 10 years. She works on research projects related to treatment, monitoring and optimization in drinking water, water reuse and seawater desalination in which she utilizes her laboratory training to solve challenges. Lauren holds a Master’s degree from UNC Chapel Hill where she studied drinking water and disinfection chemistry and a Ph.D from Drexel University where she investigated a monitoring method for biological fouling to reduce its costly consequences in seawater desalination. Outside of work, she is an avid hobbyist of Amazonian discus fish and enjoys different cultures through her international travels.

  • American Water Naveena Allampalli

    Meet a Fairygodboss at American Water

    • Name

      Naveena Allampalli

    • Position

      Principal Technologist - Emerging Technologies and Artificial Intelligence

      Cherry Hill, NJ

    Naveena Allampalli is deeply interested in building technological products employing emerging technologies and artificial intelligence, to address critical challenges in the water industry. Her innovations, products and technologies empower water industry professionals to advance the goal of “Clean Water for Life.” Currently she is working on using machine learning to proactively mitigate water quality issues and enabling an Amazon like experience for the water customers.

    Naveena holds a Master’s degree in Mathematics and Computer Science from India and is currently pursuing her research agenda. Outside of work, she enjoys visiting historic cultures while traveling. Also coaches her two daughters in becoming the next generation STEM leaders. She also believes in “being herself” and deriving strength from her traditions.

Twitter Updates

What Women Should Know about Working At American Water
Diversity of ideas, thoughts and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every employee feels engaged and included makes us safer, stronger and more successful. We encourage, honor and celebrate differences in our employees, including race, gender, spiritual practice, ethnicity, age, nationality, military/veteran status, sexual orientation, physical capabilities, education and personal style to name a few. Diverse employees make us more successful in serving our very diverse customers across the country. 

At American Water, we have more than a job — we have a purpose. We provide essential water and wastewater services to more than 15 million people everyday, services which are vital to daily life. We work safely and ethically. We take great pride in what we do and work hard to realize our vision — Clean Water For Life.

Our values, culture, compensation, benefits, health and wellness programs, training and development opportunities comprise what we call myValue Plan. Examples of myValue Plan include:
  • Benefits: American Water offers a competitive benefits program for employees and their eligible dependents which include medical, prescription drug, dental, vision, flexible spending accounts (Health and Dependent Care), employer paid life/disability insurance, voluntary life insurance, Healthy Solutions incentive based wellness program, employee assistance program and educational assistance. 
  • 401(k) Savings Plan and Defined Contribution: American Water provides eligible participants with the opportunity to save for the future through participation in a 401(k) Savings Plan. 
  • Healthy Solutions Program: To encourage employees to live a healthy lifestyle, American Water offers an award-winning wellness program to employees and their families. The program was designed to provide support and encouragement needed to be healthier every day as a means of managing stress, exercising, eating well and promoting weight management as well as avoiding illness and increasing both strength and stamina.
  • Tuition Reimbursement: American Water’s Tuition Reimbursement Program encourages and supports employees who enroll in college, university, and technical school courses in order to gain specific knowledge or in order to obtain an associate’s, bachelor’s, master’s, doctoral, or technical degree. American Water will reimburse tuition costs up to $10,000 per employee per year for education costs that are approved by the Company.  
  • Employee Assistance Program: American Water offers counseling services to employees or their eligible dependents in areas such as marital/family/parenting/work relationships, alcohol/drug or other addictions, or depression, anxiety, grief, stress or other emotional issues. Virtual work life and wellness resources are offered and are limitless as a means of providing support and information that employees or their loved ones may need from everyday challenges to major milestones. 
  • ESPP: American Water’s Employee Stock Purchase Plan (ESPP) allows employees to share in the success of the company, participate in the stock market and become a company shareholder at a 10 percent discount.
  • Scholarship program: American Water awards scholarships to college-bound children of full-time company employees. Any child of an employee applying to an accredited college for admission as a full-time freshman is eligible to apply for a James V. LaFrankie Scholarship based on scholastic achievement and extracurricular activities. 
  • Employee Discounts: American Water offers a free perks platform offering over 30,000 unique discounts and the ability to integrate a suite of tools designed to improve workplace culture.

Gender diversity statistics

    • Women in workforce
    • 26%
    • Women holding senior management
    • 26%
    • Women directors on board
    • 50%

Programs, initiatives, groups

    • Additional information
    • Diversity & Inclusion Advisory Council: The purpose of the D&I Advisory Council is to advise, assist, support and advocate for the diversity and inclusion efforts that will strengthen American Water’s competitive edge in the market. Members are volunteers who share an expert knowledge and/or passion for diversity initiatives and opportunities for inclusion throughout our workforce. The Advisory Council charter sets forth the authority, membership, and responsibilities for governance.  

      American Water Resources Women’s Empowerment Network (AWRWEN): 
      It supports and encourages women in their professional development. Selected by management, AWRWEN team members will rotate on a monthly basis. A group called “Women Empowering Women” will host monthly presentations by local businesswomen or community leaders for team members that include a luncheon and networking opportunities.

      Mission: AWRWEM works in unity toward our common goals. We practice kindness and teamwork, while supporting each other.  We are great, not mediocre; humble, not weak; we are women united!
      Connecting Women and STEM: Recruit and promote women’s participation in STEM fields across our America Water community 

      Mission: To foster success for woman in STEM fields by supporting business literacy, networking and influencing skills through programs such as mentoring and exposure to professional organizations geared towards woman in STEM; to help transform the way American Water is viewed in the industry to a progressive organization that brings the best and brightest who understand technology and can chart a business future in the new IOT world. 
      Scope: Women in STEM roles at American Water receive the opportunity to network, collaborate and share ideas
    • Unconscious bias training
    • Yes, throughout 2018, American Water is providing in-person training for all employees addressing Respect and Dignity: Embracing Diversity in the Workplace. An e-learning version of this training has also been developed for new hires.
    • Succession planning initiatives
    • Yes, we start with strategic goals and leadership demands — and work back to succession strategy. We have designed our succession management plan to meet the changing needs of our business and invest in the development of leaders to drive engagement, retention and performance. Succession planning is a systematic approach to:
      • Building a technical/professional and leadership talent pool to ensure talent continuity
      • Developing potential successors in ways that best fit their strengths
      • Identifying the best candidates for categories of positions
      Some jobs are vital to the organization and too critical to be left vacant or filled by anyone but the best qualified persons. Succession planning is critical to mission success and creates an effective process for recognizing, developing and retaining top leadership talent.
    • Diversity initiatives / processes for recruiting
    • Yes,

      a team of American Water recruiters participate in a many diverse job fairs throughout the year across the country.

    • Executive coaching
    • Yes

Flexible working

    • Flexible working policies
    • American Water appreciates that a workplace flexibility program may offer opportunities to improve employee morale and retention by providing an improved work-life balance. American Water may consider workplace flexibility requests on a case-by-case basis, where such creative work schedules have been shown to accomplish both work and personal goals, to provide coverage for individual department operations and to serve the company as a whole without any negative impact on the effectiveness or efficiency of the business.
    • Part-time working
    • Yes

Parental Leave

    • Paid maternity leave
    • Yes
    • Unpaid maternity leave
    • Yes
    • Paid paternity leave
    • Yes
    • Unpaid paternity leave
    • Yes
    • Adoptive paid leave
    • Yes
    • Short-term disability benefits
    • Yes

Care-taking benefits

    • Care-taking benefits information
    • Employee Assistance Program: American Water offers counseling services to employees and dependents in areas such as marital/family/parenting/work relationships, alcohol/drug or other addictions, or depression, anxiety, grief, stress or other emotional issues. Virtual work life and wellness resources are offered and are limitless as a means of providing support and information that employees or their loved ones may need from everyday challenges to major milestones.

      The work life and wellness resources offered are limitless and can give you the support and information you and your loved ones may need from everyday challenges to major milestones. The company's online assistance is available 24/7 and can always be accessed from home or work. 

      You and your eligible dependents have an instant and yet comprehensive treasury of information and tools to make contemporary life manageable and successful, including: 
      • Wellness programs for quitting smoking and weight management.
      • Extreme Shopping Discount Center.
      • Programs to design and create wills and trust documents.
      • National databases for colleges, distance learning centers, child and elder care facilities, attorneys and so much more!

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