As a fast-growing startup, we were willing to try many ideas, fail quickly, learn from mistakes and move forward. We believe that every idea is a good idea, and everyone has good ideas. So “Speak up” became an inherent value in our culture. And once people realized and internalized this, the floodgates to great ideas—be it for marketing, product, or HR—were thrown open.
We even created a tool called “voxpop” to listen to the voice of our people and evaluate their ideas. On merit, not on who they identify as a person. For us at Freshworks, every voice matters.
One of the statements in our vision is that we will strive to be a company that is loved by all its employees, customers and shareholders—in that order. To be loved by employees means we bring to life experiences that matter to our employees.
Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers throughout the world.
Our founders and leaders have committed to the #pledgeforequality campaign—to ensure that by the end of 2020 women constitute at least one-third of the workforce at Freshworks. Our chief executive officer (CEO) and founder, Girish Mathrubootham, and our chief human resource officer (CHRO), Suman Gopalan, have, along with the entire force of over 3,000 employees at Freshworks, committed to increasing the representation of women in our offices.
This isn’t a token gesture. There’s a genuine business case for such a commitment. A study conducted by the Women and Public Policy Program at Harvard Kennedy School has concluded that teams with lower percentages of women have lower sales and lower profits than teams with a balanced gender mix. And that profits increase as the share of women in the workforce increases to 50%.
Keep the numbers aside for a moment, because we don’t need statistics to convince us that women need to be recognized and given equal opportunities. We want more women in the workforce for one very simple yet hugely important reason—they are equally deserving, equally important, and we need them.
So this year, the good people of Freshworks have decided to live by Picasso’s words: “What one does is what counts. Not what one had the intention of doing.” We decided to challenge ourselves to ensure progressive growth and constantly encourage creating a more balanced and holistic work environment.
We are very proud of the women of Freshworks, who make their presence felt in every department, be it sales, marketing, finance, engineering, HR, or customer service. We are opening our doors wider, and welcoming more women to be a part of Freshworks and contribute to our growth and scale in a significant way.
We’ve taken the pledge and we urge you to also join us by taking the #pledgeforequality and contribute to making your workplace more diverse, holistic, and inclusive.
We've pledged to have 40% of our global workforce be women by 2023, after previously meeting our goal of having women be one-third of our workforce. We also launched our Restart program in India, which welcomes women back into the workforce, and we're working on launching a version of this program in the US soon!