We make work better for people—including our own. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. At ServiceNow, our People Pact is our commitment to each other to — live our best lives, do our best work, and fulfill our purpose together.
We’re making it our business to create a better experience for everyone and to contribute to a world that is more caring, fair, and just. Some of our favorite benefits include generous family leave, family planning, mental health resources, tuition reimbursement, wellness days, and 401(k) matching. We also have zero-tolerance for any kind of discrimination.
ServiceNow currently ranks on four different “Best Companies for Women” lists (including Fairygodboss!), and we received a score of 100 on Human Rights Campaign’s “Best Places to Work for LGBTQ Equality.” Find out more about how ServiceNow is committed to building a culture of inclusion.
ServiceNow’s purpose is to make the world work better for everyone. And our mission is to become the defining enterprise software company of the 21st century (DESCO21C). That means we’re obsessed with helping customers in every industry solve their biggest challenges.
With AI directly built into our intelligent platform that connects, automates, and simplifies systems and applications for work, the power of ServiceNow’s AI is woven into work itself – benefiting every person, department, and function across the business. We improve millions of enterprise workflows and are the AI platform for business transformation.
We’re on the Fortune 100 Best Companies to Work For® 2024
We’re humbled. And while we’re happy to make lists like this, we don’t work hard to win awards. Our goal is to make work and the workplace better. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways.
Join the team putting AI to work for people
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At ServiceNow, you have the option to join any of our nine employee-led Belonging Groups, where we encourage employees from different backgrounds to connect around shared interests. Through these groups, our goal is to drive meaningful collective impact for people, causes, and communities.
Our Diversity, Equity & Inclusion Focus
- Enable DEI in the business: DEI is not the responsibility of one team but an entire company, and it’s embedded in every part of ServiceNow. We empower each function in our organization to act on DEI opportunities and priorities tailored to their unique goals, teams, and environments. A data-driven approach is necessary to reach our 22,500+ employees, with the aim of improving equitable outcomes across the entire employee life cycle. While our approach is global in nature, our people drive DEI opportunities and exchange best practices with local relevance that’s meaningful to their communities.
- Amplify DEI impact: We work hard to make a difference—and we aspire for the effects of that hard work to drive maximum reach. That’s why we continuously apply our philosophy of building a culture of inclusion across our talent, product, customers, partners, and community. To do so, we celebrate the work and impact of our Employee Belonging Groups (EBGs), which foster an environment of togetherness, shared identity, and allyship.
- Engage DEI through strategic partnerships: Our third area of focus is strengthening our collaborations with strategic partners to expand our collective impact. This cooperation helps us provide more inclusive professional development opportunities and opens new channels for customer growth. As part of these efforts, we engage the full weight of our ecosystem to support and deliver world-class professional development and recruitment for all audiences. For instance, we are building expanded DEI partnership opportunities within growing ServiceNow markets like India, Japan, and Latin America. This work allows us to increase employee engagement for our underrepresented groups and women globally.
Plus, In the US where we have pay data by gender, race, and ethnicity, we proudly maintain systematic pay equity for women and under-represented groups. Our process to manage pay equity is dynamic but performed using a strict governance structure which includes using a third party to analyze base salary and on target earnings (bonus/commission) and based on findings make adjustments accordingly.
