Lots of female management, the mother of the owner was the founder, and it's about 85-90% female. Management tries to make accomodations in schedule around mothers' and students' needs, but like most call centers you'll find the hours are widely varying and there is almost always overtime. Also, it is a customer service role with limited actual control over resolving many caller requests', so do expect a fair amount of stress, especially if you haven't worked in a customer service call center before.
Job Satisfaction Level
Recent Salary (USD)
Recent Bonus (USD)
Took Maternity Leave Here? (Weeks)
Are Women and Men Treated Equally?
Family Friendly Aspects
Recommend to Women?
One Thing Employer Could Improve
Improve work-life balance and policies (e.g. flex-time, limit face time)
Free, anonymous reviews of Direct Line Tele Response by female employees, including pay, hours, maternity leave, flextime, and company culturehttps://fairygodboss.com/company-reviews/direct-line-tele-response stars, based on 1 reviews Company Website vermillion