Direct Line Tele Response

http://www.directlineanswers.com
Women's Ratings
3.0
Women's Job Satisfaction (5=very satisfied)
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January 1970

Lots of female management, the mother of the owner was the founder, and it's about 85-90% female. Management tries to make accomodations in schedule around mothers' and students' needs, but like most call centers you'll find the hours are widely varying and there is almost always overtime. Also, it is a customer service role with limited actual control over resolving many caller requests', so do expect a fair amount of stress, especially if you haven't worked in a customer service call center before.

Job Satisfaction Level

3.0
  • Recent Salary

    $25k-$50k

  • Recent Bonus

    $0-$10k

  • Are Women and Men Treated Equally?

    Yes

  • Took Maternity Leave Here? (Weeks)

    None taken

  • Family Friendly Aspects?

    Culture

  • One Thing Employer Could Improve

    Improve work-life balance and policies (e.g. flex-time, limit face time)

  • Recommend to Women?

    Yes

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