"Lots of female management, the mother of the owner was the founder, and it's about 85-90% female. Management tries to make accomodations in schedule around mothers' and students' needs, but like most call centers you'll find the hours are widely varying and there is almost always overtime. Also, it is a customer service role with limited actual control over resolving many caller requests', so do expect a fair amount of stress, especially if you haven't worked in a customer service call center before."
Overall Job Satisfaction:
Are women & men treated equally?
One thing Direct Line Tele Response can improve?
"Improve work-life balance and policies (e.g. flex-time, limit face time)"
Work-Life Friendly Attributes:
Did you take Maternity leave?
Would you recommend Direct Line Tele Response to other women?
New today on Fairygodboss
32 W 39th Street, 4th fl. New York, NY 10018 Sitemap