Employee Reviews
(Winged ratings measure job satisfaction on scale of 1 to 5)
Anonymous shared this review of Direct Line Tele Response on Sep 7th, 2016
"Lots of female management, the mother of the owner was the founder, and it's about 85-90% female. Management tries to make accomodations in schedule around mothers' and students' needs, but like most call centers you'll find the hours are widely varying and there is almost always overtime. Also, it is a customer service role with limited actual control over resolving many caller requests', so do expect a fair amount of stress, especially if you haven't worked in a customer service call center before."
Are women & men treated equally?
"Yes"
One thing Direct Line Tele Response can improve?
"Improve work-life balance and policies (e.g. flex-time, limit face time)"
Recent Salary
$25k-$50k
Recent Bonus
$0-$10k
Work-Life Friendly Attributes:
Culture
Did you take Maternity leave?
"No"
Would you recommend Direct Line Tele Response to other women?
"Yes"
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