Glad to have found this site. I am a court researcher with seven years of civil litigation research experience. I need to work during these COVID times, and I saw a listing for a Title Researcher position with an engineering, construction firm.
It is full time, benefits, so I contacted the recruiter for the position and let him know I have court research experience but not for Title research. I asked did he think I would make a good candidate.
He sent my resume to the hiring managers, who wanted to interview me, immediately.
During the interview--via Webex--I asked most of the questions, and I asked them what a typical day was like, what is involved with the Title research job, what kinds of deadlines, etc.
I asked if they felt, with my background, whether I could be trained to do the job. They both said yes.
I got the offer for the job and I took it.
This has been about four weeks ago.
I started the job with no training documentation, no nothing. Okay. I am used to some of that. I was introduced to the woman who would train me, via video chat, and when she asked me how much experience I had with Title research, I said, "None. This is the first time I'm doing it."
The look on her face spoke volumes.
I don't think she was told that information. Not good.
She then proceeded to tell me that it's a "tight knit group" and they "don't let a lot of people in that easily"
How does one respond to that? I just said "okay."
After that, I was shown, quickly, how to set up my files and what documents to retrieve, then I was given a three page document that went over passwords and what I need to retrieve and document in the file folders.
I was given a huge parcel zone and I just started in. I had a lot of questions, as I went along, and I was told to email her as I have questions.
Since I've never done that type of research before, I had plenty of questions that weren't covered in the documentation.
Sometimes, she would answer. Sometimes, she would not.
Being that it was a huge zone, I decided to just keep a running log of my questions--some questions were repetitive.
I asked if there was a deadline and she said, "No, just work on it until you are finished." I assummed this was a training exercise.
It took me about a week to get through all of them, with my questions as well. It was a lot of information to process.
The following Monday morning, I get a frantic email from my trainer/supervisor about whether I was done with the zone or not, had I entered the info for the letters, etc. I told her I was on the last parcel.
She got really frantic with me, and I said, "are we on a deadline with this? I didn't realize that." She just started hammering me in email. "Is this done? Is this done? Where is this?"
I finally said, "I'm new at this, so I have just finished the initial part. I just need to go back and edit my work." She ended up video calling me.
She indicated that she was told on Sunday night, by the bosses that hired me, that they wanted my zone finished to hand off to a land agent. I had no idea. I didn't even know there was a hard deadline at all.
I told supervisor she could have called me on Sunday and I would have stepped it up for completion by Monday am.
Supervisor wasn't happy with me at all. She also let me know that it took her "two hours" to go through my questions--there's no way that is true--and I just need to email her every time I have a question.
I reminded her that I had emailed on a few things and she hadn't responded, so I thought I would just keep a log of questions, since some were repetitive about the same issue--and send it to her, when she was frantic about finishing the zone.
I could tell she was not happy with me at all.
Then, one of the woman that interviewed me and who is the middle boss over my supervisor emailed me and asked me how I was doing, etc. and if I needed anything from her.
I don't even know my job well enough, or how that company operates, to even know enough to ask what I need from her.
I told her that I wasn't sure if I needed anything from her, but that I was a little anxious over the Zone I was given. I told her that I had no idea there was a deadline on it, and I thought it was a training exercise.
She wrote back that from now on, I would be given deadlines. Okay...
Since that time, my immediate supervisor/trainer acts like I'm a dumbass--I am not--and holds information that I need, until I make a mistake and then she says, "oh, you should have done this..."
It's caused me great anxiety. I had a lot of mistakes on the zone I was given, obviously, since I've never done it before.
So, I find out, yesterday, that three other women have been hired, as well, as researchers for my state, and I am starting to feel like this is now a game of Survivor for my full-time position. Nobody is telling me anything.
I don't want to look insecure or anything, but it really bothers me. My supervisor has given one of the women hired a huge zone to do. I have gotten two small zones.
My gut tells me something is wrong with all of this, but I also know I am anxious because I've never done this type of work before.
Right now, I am just doing what I am asked to do, but I don't know if I should speak up, just keep doing my work, or if I should just start looking for another job.
Sorry this is long. Thanks for reading.