I do not know how it happened but I am getting older physically - not in spirit. I have had a great career but recently have taken a job where my manager appears to hate me and from the first two weeks of the job has implied that I am unable to multitask and cannot "grasp the material." She also accuses me of being away from my desk when I am working like a dog and once accused me of not being online and I had to send her a screenshot proving I was on the phone queue. She then said, UMM HUMMM. Not believing the camera! I have a southern accent with a drawl and I realize and can make a one syllable word into three. I have not worked outside my state in years but am now on a national team, remotely, and we know each other by voice. It is a cliche that a southern accent makes one appear stupid and a Northern accept makes one appear smart. She lets me know in many ways as do her two assistants, that she thinks I am an idiot. I keep thinking when she gets to see that I am a dedicated hard worker and gets to know me and my character it will be okay.....Not happening.
This job is different for me in that it is Telehealth work and speed is the main component. Everything is timed from the phone calls to after call work, ect. I did not know until hired that you have to go very fast and all work is recorded and timed. I am in 50 something and cannot compete with millennials for speed though I can type fast. . I need this job and have been afraid of getting fired from the first two weeks. I have worked so hard to do well..my productivity scores were at the top of the metric but she failed me anyway. She seems to be in a bad mood on Friday's and will out of the blue contact me in anger about something. For example, on this call queue we have back to back calls and only a 30 min lunch and two scheduled 15 minute breaks. There are multiple computer programs to learn plus insurance benefits, state requirements, and rules, rules, rules. I was on a call with one of our doctors about a patient and we were concerned and discussing a care plan. He had me took up info on the internet and I had multiple screens open. I was really listening to what he was telling me. She starts emailing me, calling my cell phone and everything because on our ongoing chat, it had been 7 minutes since she had pinged me and that it was UNACCEPTABLE to not respond to her for 7 minutes. She had not texted me on a chat in weeks and I had just not realized it. She is yelling at me over the chat and emailing as I am apologizing and trying to talk with the doctor. When my call with the doctor ended she was telling me I had been off the phone queue tooo long and to hurry hurry. I had to write the note and my hands were shaking and she was telling me to hurry and typing "what is taking so long, it is a short note" and I kept messing up due to the stress. She does this all the time andstays on me about speed of typing etc. and I get so stressed that I cannot do well. There is a lot of information to learn on this job and when I have asked for help - we have to request time to study workflow own or get another to help ; she says things like "I will get you help AGAIN" or yes "we will take up more staff time trying to help you again." I know from the other new CA's that are asking for help but their managers are supportive.
The stress level for now 6 months has taken an effect on me. Then she wrote me up and when viewing it on the HR work site a I saw she had done a performance eval that I was not notified about. On this eval she failed me even though my scores and statistics had me at the highest level for one metric and average or above average on others. After my scores were noted on the eval as meeting the metric or aloe the metric s she would say it meets the metric BUT she is not getting it, she is working through her breaks to keep up, or she "suspects" I am ......accusation, accusation.. ( exAMPLE "working through hours ter to change the statistics".....always thinking I am dishonest which again started at the beginning with no c cause.
Beksides being stupid she has accused me of not being at my desk during work time and of other dishonest acts. All keystrokes arShe has also accused me of asking a manger if I could take off without pay each month to get a hairdo (reference to south...big hair). She loses her temper and puts barriers in my way to stop me from having the same learning opportunities as the other CA's.
I do not know what to do. I cannot take the stress and I am intimidated by her. I need this job. She has now told me if I make one more mistake until the end of the year I could be terminated. I do not know what to do. Any advice?
Am I being a whiny baby or is my fear and anxiety real. Is this discrimination of age and culture?
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I am struggling with a hit in confidence.
Will be let go at the end of the year for reasons that are not me - senior mgmt doesn’t value the role of operations, financial troubles, not our first round of layoffs. And I’ve made peace with leaving but in trying to find something new, have gotten no interviews at all. Probably applied to 70 jobs or so so far. That’s what is hurting my confidence. I know I can do well and in interview but having a hard time getting in the door. Any advice or services that have worked to successfully get you an interview?
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I am working with a new partner for a new project who straight away assumes negative intent.
I need advice on: execs who agree to an approach, yet (seem to) task people in their org to something different, who should manage cross-team turf wars and managing aggressive communications/actions.
We are working on a new project for which there is no precedent. It’s very early, we’re at the vision stage seeking strategic alignment with execs… my exec and their exec agreed on this approach. Then, this persons exec tasked them with a deliverable that is contrary to this approach.
I was out sick. I personally Messaged this person (assigned with the deliverable) to let them know that I could not meet for our first 1:1, (not knowing they had a deliverable for my project) and my slack status clearly said i was out. That didn’t stop the person from writing a message in a public forum that I was unwilling to partner—a group whose support I will need to deliver bold visions.
When I met with them after returning for illness, that is when I came to know that they have a deliverable they want me to green light. This is deliverable is contrary to the approach dictated by the exexs. It’s too soon to agree on on the tactics. This direction was given by their VP— 2/3 levels above this person. This person said they were given this task by the same VP that proposed this strategic alignment approach.
This person accused me of not helping with the deliverable. Something they did not communicate until 3 days before its deadline. I do not have a single email, slack, calendar invite, etc stating this deliverable. Further, this task is contrary to what the overall program has ageed to, a meeting that I was privy to, and this person was not.
Their communications were heated, aggressive, and disrespectful. They explained a concept to me, then, when I was silent (not wanting to get trapped into agreeing to a scope of work that was not my place to agree to, which was clearly her MO for our first 1:1) they assumed that I didn’t understand. They said in a very snarky tone: “well I don’t know how to explain this to you any further, it’s very simple, if you don’t understand this I don’t know what to say.” I feel this is unprofessional communication.
On insight is: they indicated that they came up with this same idea years ago, despite not knowing (and being privy to) leadership conversations that say what the idea is… that seems lilke classic turf wars.
I often tolerate very bad behavior. How can I stop this before it gets out of hand? It seems they are threatened by my role and intend to continue speaking to me in this manner. My belief is, if you wouldn’t speak to an executive that way, don’t Speak to me that way.
i am empathetic To their feeling of being left out, but specifically, I need advice on how I should manage the situation.
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I am a soon to be qualified accountant and I have seen great disparities between different companies in their accounting department.
Unfortunately, I did not qualify via a big 4 company or a top 50 accounting company.
I have worked for both private and FTSE listed companies and have noticed a difference in their accounting methods/styles.
I have spent the majority of my career as an assistant accountant. However, my new role is focused on management accounts and client reporting.
I am nearing 30, and I am very worried I am lacking core accounting experiences that would put me in a favourable position with employers.
My current employer does not have a distinct hierarchy/support systems for promotions or any development opportunities.
I would like to be in a position where I can know the integral parts of accounting which will allow me to be confident in taking on a management role.
I have seen all the finance directors have been ex big four auditors / ex auditors in general so they have a wide breadth of knowledge.
How can I improve my accounting knowledge , so I can learn about all departments and begin to think as a strong accountant.
I would appreciate if someone could provide advise on how to climb the ladder in accounting . My interest do lie in treasury accounting but I believe I have mistakenly joined this company without thinking about the development opportunities available to me.
What is the normal career path of an accountant? I graduated in 2019 .
How can an individual become a strong accountant and differentiate themselves from their competitors?
Thank you in advance.
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I graduated in MS in Supply Chain Management August 2023. I have enormous experience in leadership role in fast moving shipping company based in Asia Pacific. Currently, support family owned Real Estate Investment company where I am in charge of all investment portfolios as a project manager. I am competitive, full of vigor with analytical skills and emotional intelligence. I really want to move career in Supply Chain Management. The only thing that has stood my way is “Fear” of my 63 lifelong experience that can offer so much insight into everything. Please provide me real feedbacks. ?
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What is the easiest remote side gig I can find?
Looking for something to supplement my income while unemployed and while looking for a permanent position. Is it customer service or data entry or doordash? What have you done while in career transition situation for money?
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I recently was promoted within the organization to an executive assistant to the VP.
my first 3 months were extremely busy, stressful and confusing. Had I not been in the organization for 10 years in a previous role, I think they may have fire me.
fast forward and I’m sitting here so bored. The department has ebbs and flows and I was told this at my interview.
I know in no time, I’ll be running around again.
My question is, should I ask for more work during this intermittent downtime or ride it out.
I have been the dumping ground for people’s responsibilities in the paymasters so I want to try and avoid that this time around.
Also, the position I am in is the highest I can move. So I really don’t have to prove myself in order to get another promotion. This is my 4th promotion in the company in 11 years. I really don’t plan to move again.
What would you do to keep yourself so you don’t get someone’s busy work.