What's Your Favorite Media/PR Monitoring Platform?
We're looking to possibly update the PR/Media Monitoring software we're currently using. We had Critical Mention, but then we went to Meltwater, which is $10K more expensive per year. However, Meltwater's reporting has some limitations we're not happy about, isn't as attractive, and their customer service has been pretty lackluster. We haven't taken full advantage of their pitching database as we're focusing more on owned media channels.
Functional priorities include:
-Robust media clipping service that can see behind paywalls
-Attractive and flexible reporting (web and emails)