Support for Call Center / Group That Views Traumatic Content

Question

Hi there! I am helping out a few clients who are interested in mental health resources, policies, and other creative ideas to support groups of employees (think call centers who receive emergency calls, people who have to view flagged posts/media content, etc). Would love to hear your ideas.

Lindsey Joe · Answer

Do the clients have an EAP? (I know ours offers free trainings for this specific audience!)

Jill L. Ferguson · Answer

Maybe having a therapist on demand they could connect with as part of the benefits when things are feeling overwhelming.

Also building into the schedule some time for creativity (painting, writing, fun workshops) helps offset dealing with trauma every day.

Support for Call Center / Group That Views Traumatic Content

You're invited.

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