My job title is "program manager". In reality, I manage two different but overlapping programs that operate within our health system. I also help to project manage/organize some of our educational events that the hospital puts on and engage in a lot of community work (meeting with community partners, giving tours of our facility, etc.). In short, I wear a lot of hats and try to balance it all. Recently, my work has shifted in these areas and I'm supposed to devote more time to one of the programs. However, the reality is that I try my best to just do all the work that needs to get done! We recently hired a coordinator for our team to take on some of the day-to-day work of the one program, but she's just finishing her third month with us and I'm still transitioning some of those responsibilities.
My question is two-fold:
1. Does anyone have advice on ways to track the work or proportion of work I do with each program? It's not possible for me to split my days or hours compartmentally. It often blurs together, especially if you factor answering emails or taking phone calls. I need a way to demonstrate to my boss and other team members exactly where my time is being spent.
2. Any advice on letting go of responsibilities and passing them on to others? This is something that is SO hard for me to do sometimes, especially when I feel pressure from my boss to "be the face of our program" but have others do some of the community engagement work.
Thanks for any support or advice anyone can offer.