What to do when I received approval from my supervisor but after I executed I got in trouble from my supervisor?
I always clear things from my supervisor and mention it before I move forward. In this case a VP wanted me to pursue the creation of a video to embed in an email. I shared with my supervisor and he responded "Whaaat! Love it." so I moved forward pulling together the pieces with my colleagues. I also had legal approval. The video was to be recorded on an i-Phone and edited in iMovie for a 20 second video.
When my supervisor's boss heard about it he said the movie needed to follow the process. So I asked "What is the process?" (I haven't worked on any videos but I have lots of experience from my former agency). I was shocked and wanted to call out my supervisor for her support.
Fast forward a week I get a verbal warning about not following the process of the department. Basically they thought I had been moving forward alone but I got input from several colleagues but to them I need leadership approval. I was shocked. I have worked on several projects and leadership doesn't show up to meetings(despite being invited) or respond to any recaps that are shared.
Another topic was that I invited our department intern (who is the child of an executive) who worked on a competitive deck to present to a team I worked on to learn about the online experience of our competitors. I told my supervisor and got a verbal "great idea" but then come to find out days later I didn't follow the process. I had to get the intern's supervisors and a VP's approval for the intern to present. When I asked another VP about if this was a thing at the company they said, "It's not a big deal."
So now I feel like I am walking on egg shells. What should I do? I have built up the division of the company, been asked to be part of innovation teams and pushed us to the next level in our capabilities. All while keeping my supervisor in the loop but now I don't know if I can trust them.
How does one recover?