Hello Members,
I am looking for a leadership role in customer success, people's leadership, or service delivery, that will allow me to utilize my transferable skills and allowed me to be nimble, fluid. Looking at ways to mature operational excellence, provide a customer-centric experience with flawless delivery in order to retain and grow the P&L.
Ultimately, I derive fulfillment from seeing business, technology, and people come together to do exciting, new things.
I have 20+ years in global originations leading strategies and delivery in various sector, focusing on operational excellence, people alignment, customer-centric, retention and P&L growth.
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3 Comments
3 Comments
Rosann Santos
47
Empowered | Enlightened | Emboldened
01/08/21 at 11:59PM UTC
Hi Kim. Please forgive me but I am still not sure what you do or what kind of job you want so I don't know what to recommend if I know of opportunities. For forums like this or even for a platform like linked in you may want to simplify what you do so that your network can better connect you to their network as they hear of things. There may be a bit too much language that is very specific to your industry and so those of us outside of that world would not know how to assist :). You don't know me but I say this with utmost respect and true care for your ambitions. but I want to be of service and so I need to be direct. Get rid of the jargon. Tell us what industry you are, your top skills are and perhaps some of your ideal companies. What is your idea position and what are you passionate about? You never know who the people reading your post might know :) Good luck.
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2 Replies
Carolyn A
250
01/09/21 at 12:37AM UTC
This. Everyone is too busy for meaningless word salad.
1
Reply
Kim
15
Global Delivery & Customer Success, Experience
01/11/21 at 4:14PM UTC
Thanks for your feedback Rosanna, truly appreciated.
Given we're in a pandemic, there's no "ideal" role anymore or career tree as the skill pool is enormous.
I'm looking for a leadership role, in customer success, people's leadership or programs delivery. As for sector I am open to all as my skills are global and transferable.
Again, I appreciate you feedback.
Hope this helps, thanks Kim
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