I am a senior creative account manager, and have been on the creative side nearly 4 years.

I am a senior creative account manager, and have been on the creative side nearly 4 years.

Due to poor leadership within my company, we've lost our biggest account. To save face, my company has now asked me to remain the Senior Creative Account Manager but ALSO be a Production Account Manager. I don't want that job. It isn't the job description I agreed to and I am at a loss for words. What are my options? Do I even have any?

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7 Comments

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  1. AYANNALYSE

    Accept it or leave or decline but you won't be seen in the best light going forward.

  2. AYANNALYSE

    Or let them reflect it in your salary.. and accept it until you find something better

  3. Anonymous

    Has leadership offered to compensate you appropriately for taking on the extra work? If not, I'd have to think long and hard about taking it. On the other hand, being also the production account manager seems like it would give you more creative control.

  4. Anonymous

    It sounds to me like the org is trying to retain as many employees as possible with the loss of this big client. You can either accept the new terms or leave and find another job. Not sure there’s a lot of room to negotiate on this one. Do you have lots of options on this one? No.

  5. Anonymous

    It's typical when big accounts leave that there are layoffs. Take it on and roll with it while you start looking for something new. I understand your hesitation, but you're lucky you've retained your job.

  6. Anonymous

    I work in a similar space, and my company's had similar challenges. We lost a couple big clients about a year ago, had some layoffs, and almost no one's jobs are the same as they were even a year ago —let alone four. Things have recently turned a corner, and we're hiring, realigning teams, adjusting salaries — slowly but surely — but it's been a long year for a lot of people shouldering extra duties on smaller teams, and some did choose to leave.

    I'd just note that the industry's undergoing major changes right now and lots of companies are dealing with similar issues. Consider, as you respond to your current situation, is job security or role alignment more important to you right now? Could any of the skillset and experience you'd gain from taking on the other responsibilities become valuable to you during a future job search? I never advocate a scarcity mindset, but I do think it's prudent to keep the reality of the market in mind during any "stay or go" decision-making process. You may well find a new position that better aligns with the core work you'd like to be doing, if that company also encounters challenges, you, as a newer hire, would likely be less insulated from potential downsizing or realignment at that company. To put a fine point on it with a goofy metaphor: Take care not to jump ship only to find yourself in the same boat.

  7. Anonymous

    Not really, if they change the scope of your role then that is what your new role includes. It might be time to look for a new position or perhaps take this instead as an opportunity to do something different and add to your professional toolkit. That would be what I would do and then continue to look for something new.

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