The restaurant world is one of the hardest hit industries of the COVID Pandemic, and although they are a passionate bunch dedicated to their industry, some Restaurant ExPats are now forced to find a new career path. As hiring managers for other industries, you may be seeing an influx of restaurant manager resumes flooding your inbox and this is why you SHOULD give that resume a read:
1. Multi-Taskers to the EXTREME: Restaurant managers have a running “to do list” that must be prioritized as well, and these tasks need to be finished within a matter of minutes. In an instance when an RM becomes slightly overwhelmed, they will stop, prioritize, delegate, and execute knocking out anywhere from 5 to 10 responsibilities quickly, correctly and with a smile. Do you have a busy office with patients or customers in person at the desk and a busy phone line? Guess who can handle all of this and do it well?
2. They Know Their Products: RMs need to be able to answer questions of the staff about both food and beverage with ease, but also be able to speak to a guest about any topic on a menu assist them in their decision and gain their trust as well. We live in a hyper-allergy world now and RMs need to be able to know how to navigate through a menu to not only show the guest what to avoid but think outside of the box to show them how they can manipulate a plate to satisfy the guest and keep them safe. They educate themselves on their products through and through and they will do that for you too!
3. Tenacity and Stamina: RMs are used to pretty tough environments where they are on their feet for roughly 10 to 12 hours and do not stop for breaks. Our minds are programmed to complete the task at hand, so that we can jump into the next one. Just keep moving, just keep moving.
4. Well Versed in Financials/HR tactics: In one shift an RM will knock out a schedule for 50 people (or review the one that has been submitted and approve it) based on the business’ needs for the week, review Profit and Loss statements with upper management and devise an action plan to combat problematic line items, meet with other managers to plan out the next shift and address the entire team on any changes or specials and offer and educational topic as well. You need a ‘” coach”/public speaker/analyst who is passionate about what they do and does it with a smile? Look no further than your Restaurant Manager.