Being empathetic at work not only shows your coworkers that you care — it actively strengthens your working relationships and can lead to more work success! If you want to be more empathetic at work, start with these 6 phrases that empathetic coworkers say without fail.
1. I'm listening.
Empathetic coworkers offer a non-judgemental, open ear.
2. I'm here if you need me.
If a coworker is hesitant to share, let them know that you're there if and when they're ready.
3. I'm sorry to hear that.
Sometimes, the best thing is to acknowledge someone else's pain —without trying to immediately fix it.
4. I understand.
When we're distressed, knowing someone understands what we're worrying about can go a long way.
5. It's totally okay to be feeling [anxious/nervous/upset] about this.
Empathetic coworkers say this to validate others' feelings and make sure they feel okay expressing what they truly feel.
6. How can I help?
Finally, being empathetic means you aren't afraid to take action. Using this phrase — instead of "can I help?" — lets your coworker know that you're committed to making them feel better.
What other phrases do empathetic coworkers use? When you're feeling upset, what have coworkers said to you that's made you feel better?