Hi all. Looking for some advise here.
This is my first job in IT and the first time I’ve experienced working in an on call environment. I feel that I am entitled to on call pay and here is why.
Here is some background.
I work at a start up company (WFH) and am on a small team of 3 plus our boss. we go on a rotation every three weeks for a entire week for anything that comes up that’s considered urgent and after hours. Urgent requests or urgent pages are pretty infrequent. But when they do come up I step in, handle the situation, and I log that time in my time card. I’ve been able to do this mostly from my personal cell phone (also being utilized as an approved work phone). Last week I was on call and in the evening I received a page while at happy hour with friends. I acknowledged the message and in this case it was urgent (one of the main systems was down) but it wasn’t anything that I could necessarily do to fix it (that falls on another dept). I sounded the alarm to engage the correct depts and also let my boss know. My boss then asked me to look something up and I let them know that I did not have my laptop with me and that I was responding from my phone.
The next week during our team meeting the boss brought up some ground rules for our on call time. 1) Making sure we acknowledge all requests within the hour & 2) making sure we bring our laptops with us if we are going to be out and about. At this point I feel it is completely unfair to ask us to be on standby plus be within a radius of 30 min from our “office” aka our home/have our laptop with us unless we are receiving on call pay. Things like going out to a bar or a concert would be totally out of the question Or maybe even a long drs apt for those 7 days would all be things I can’t do if we are working under those ground rules. I have another friend who does the same thing I do in IT and he is paid On Call time. Although he takes inbound calls and I do not. So he is at his desk all weekend but gets paid that entire time.
Should I not be entitled to On Call Pay with this scenario? Is that just how on call works and I’m totally unaware? Can someone with experience in the IT space or labor laws weigh in?
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