Borrowing this topic from a blog I follow.
I rarely say sorry in my emails or messages. Because it is usually women who default to apologizing instead of other alternatives, like:
- Thanks for flagging!
- Good catch! I'll make the updates/changes.
- Thanks for bringing that to my attention, I'll get that updated.
- Thanks for the update/heads up!
- Appreciate your patience...
Thanks > Sorry
Thanks for waiting > Sorry I'm late
Thanks for being patient > Sorry that document was late
Thanks for helping on this > Sorry for bothering you
You don't need to be sorry all the time.