Yesterday I accepted an offer to become IT Service Manager with two people below me (currently in a position with no people under me).
The clue is that this is a new role and I will get to create a business and sales (this in cooperation with another person) concept and everything around it for the service management in our organization. I really like building things from "nothing" and I pretty much look forward to add my own touch to it.
However I don't feel satisfied with my current knowledge on service management and would love to hear some recommendations (reads, listens or tips) from you. They can be all level, from the very basic to the very advanced, I cherish every input where I can learn something new!
Browse recent posts
Looking for advice!
When receiving a job offer, what’s the best way to phrase that you’re happy to start on the their requested start date, but you would still like to take the family vacation you have booked for August?
0 Likes • 0 Comments
I currently got my registration and completion of training certificates for a pharmacy technician. I am on the second pathway. Meaning I would 500 hours of work experience in order to take the exam to become certified. I applied to many jobs but I don't seem to meet the requirements. So, I'm not sure what to do. If anyone or any current pharmacy technician could give me some advice that would be gladly appreciated. Thank you.
0 Likes • 0 Comments
I am consumed with thoughts of anger and resentment for a former employer who humiliated and hurt me by treating me really unfairly - I would go as far as to say cruelly.
I am trying to let it all go and focus on positive thoughts about both myself and my future. It seems harboring negative thoughts and revenge fantasies are a waste of energy and also get me nowhere. These negative thoughts certainly don't help me feel better. Does anyone have advice about letting terrible work experiences go? And moving on?
1 Like • 2 Comments
You never know which recruiter you'll get
i had multiple interviews so I thoroughly prepared by researching and creating my scripts.
1st interview: The recruiter was welcoming and asked all the questions I prepared.
2nd interview: The recruiter read the job description again and gave a brief history about the company before asking my availability to meet the hiring manager.Script wasn't needed but still great that I made it
3rd interview: Recruiter was invisible because I was ghosted
0 Likes • 1 Comment
I recently started a new job and it is fantastic. My boss is great....to a fault. He is very open to my ideas and really respects my opinion. However, I can tell he is just bursting at the seams with a desire to overshare about his past, his ex-wife and stuff like that.
I have a lot of respect for him, and because of that, I really don't want to know this stuff. I think a therapist would be better. When he starts bringing it up, I try to change the subject or not respond.
Sometimes I just want to tell him that because I respect him I think talking with someone outside the workplace might be better. Has anyone gone through this - what has worked and what were the results?
Thank you Fairygodboss community!
1 Like • 2 Comments
how should I proceed with the irresponsible and disrespectful employer?
I got hired for a contract job 2 weeks ago. The first impression was already horrible, they sent me the contract to fill out and send it back, in return they would send me the training materials and the login info for the actual job. I filled out the contract and sent it back in less than 5 minutes from receiving their email (they also required to fill out my DOB and last 4 of SSN). I didn’t receive the response for 4-5 hours and I sent a simple follow-up email just asking for a confirmation that they received my contract. The next day I got an email saying thank you for the application but we are not onboarding any more contractors. I called the company and talked to the manager saying that I already received the Congratulations email and signed the contract !!!!! Of course, after my frustrated speech about the contract and my personal info given to them, they said it was a misunderstanding and sent the training material etc. I worked on the project for 10 days, absolutely horrendous communication with them, no replies to my questions and requests. Yesterday the CEO sent me an email accusing me in lying about my geolocation and using VPN to falsely show that I am in US and they were sure I wasn’t (when I am indeed in US in my cozy house). I called and was disrespectfully told that I shouldn’t call and communicate via email only. They asked for a link of my profile in one of the social platforms for jobs and didn’t get a response from them. They are supposed to pay me today, but I haven’t received anything yet. What should I do?
Share your insight
Join an authentic community that helps women support each other at work. Share your professional experience or ask for advice — you can even post anonymously.