Has anyone else ever run into this? You are the younger employee and you are the manager. Your co-worker is older and fine w you being the manager. The problem lies w the grouchy customer who can’t get extra money off when the whole store is on sale and is just basically, a b-word we can’t say? Then the client requests the manager and won’t accept the younger person is.
I am usually just calm in the response but I would love feedback and tips!