I recently started a job and the environment is hostile and dysfunctional. I inherited a team, and I learned on my first day that one of the employees was unhappy and actively interviewing. In working w/ the team, I've noticed that the team doesn't get along with one another and that they're burned out and frustrated (they've also told me they were frustrated in our meetings due to a lack of communication and this dislike of my boss who is the CEO). I have a team of 5 women (well now 4). I have three people who have been working for the org. for 15+ years and I have one person who's been w/ the company 14 mos. The other woman worked for the co. 14 mos and just recently resigned. I was told by my manager on my very first day that she was unhappy with the pay. I noticed that she was very withdrawn, often times was on facebook or her personal e-mail, and called out a lot or would constantly ask to leave early. She had already checked out and did the bare minimum. When I spoke w/ her to get a sense of what the issues were and how I could change things, she told me that she was bored and didn't have enough work, and that the pay sucked. I tried my best to give her new tasks to increase her workload. I only noticed a slight change in her work style and attitude for about 2 wks. and then she was right back to the way she was before. Other employees complained about her quality of work and the errors she made in the haste of getting tasks done. So she recently resigned and we had a private conversation before she left in which she thanked me for trying to find more work for her. She also stated the prior issues and how some of the team members are petty and gossip a lot, and her disdain for the previous manager (who was only here a yr). This conversation occurred out of the blue and she came to me and asked me if I had a few moments to chat and then unleashed all this info on me. She completed an exit interview which was sent to my boss. He didn't like the comments she made in the exit interview about there not being enough work, the low pay, and the dysfunction of the department/org. She stated that she didn't feel supported by management. I'm concerned how this will reflect on me as I've only been here 5 mos. and have tried to improve the conditions here (which feels like mission impossible right now). So now my boss (who often acts unprofessionally) is having a tantrum and hissy fit and wants me to address the issues. I went to him about 3 mos. ago in regards to the harassment and bullying I was encountering from another member of the management team to no avail. I also discussed the now open position with him and my concerns with bringing in someone new because of the hostile environment, low pay, and lack of work. I want to bring on someone part time and reclass the position which would raise the pay by $3,000 which isn't a lot, but it's a start, and would also increase the workload. He has said no to all of this, but now wants to talk about the exit interview and the comments. I don't even know what to do or say because I feel as though I've said these things and they've fallen on deaf ears, and I don't know how I can manage and motivate the team with all that's going on. I have to manage him and his bad behavior, dodge my workplace bully, continue to learn and train myself and my other new staff person, and motivate an untrusting and broken team. Please help!