I started a new job a few months ago and I'm already burned out. I feel like I wasted the first month trying to get on my boss's agenda and get scheduled one-on-one time that only happened once. What I've learned thus far is that even prior to Covid, he didn't meet w/ the team and was always unavailable. So he's no help and there won't be much of a relationship there.
I've been having individual one-on-ones w my team as well as 20 min team meetings on the off weeks that we don't do one-on-ones, to try to get to know them better. Since we're working remotely, it's been hard to learn people's personalities virtually and without putting a face to the name. There are issues with the team. I have one employee that's always complaining about things. I'm trying to get to know her better before assessing because I'm not sure if it's just that the others aren't speaking up, don't care, or something else. Working with my boss hasn't been easy w/ him being unavailable and demanding last min. things, so I can see why some of the team members seem a bit disengaged which in itself is another problem.
My position was also newly created. When I started, the job description they provided was vague. I asked about departmental goals, goals for the position, budget, etc. No response. On the interview I asked several questions, and specifically about growth of the company and culture. I was basically given the typical response that we treat everyone like family and the company is stable. What I've discovered from working here is that the company was a smaller organization that over the past 3-4 yrs has acquired other companies. The company is just starting to formalize policies and procedures, and is struggling a bit with becoming a larger company and how to manage its rapid growth.
Any advice or suggestions on how to navigate these challenges?