Expanding Skill Sets | Fairygodboss

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Peg Glover

615

11/28/20 at 3:45PM UTC

Career

Expanding Skill Sets

I would like to ask for any and all advice! I have a friend in a job search. She needs to grow her skills. She has admin HR Assistant and customer service skills. Would anyone know of any places she could look to see what else she could train for? I know Google has certifications. Coursera you audit classes.....Also, are there any folks she network with who could help with career pathing? Thank you for any help!

10 Comments

Vanessa Womack

11/28/20 at 4:12PM UTC

In addition to your suggestions for classes and certifications, LinkedIn Learning has a plethora of courses to expand skills capacity and obtain credits towards certifications. It would be helpful to know her career and industry interests to offer advice on career paths. Pairing HR and customer service skills in growth industries like supply chain and healthcare could be worth researching. Regarding the healthcare industry, don't assume or stop at hospitals for positions; look at the connected organizations that support hospitals services in those communities.

1 Reply

Peg Glover

615

11/29/20 at 3:15PM UTC

Great suggestions! I will send this to her and let you know her response.

Madeline Schwarz

Communication + Career Coach for Introverts

11/30/20 at 6:37PM UTC

I would do more networking and set up a bunch of informational interviews. Many professionals are willing to give you 20 - 30 minutes to tell you about career path. It's a great way to find out more about different career paths and gather information about what kind of training (if any) is needed. It's also an opportunity to share what you're interested in so they think of you when opportunities come up.

1 Reply

Peg Glover

615

11/30/20 at 6:40PM UTC

Thanks Madeline. I will pass this along!

Arika Lawrence

188

UX/Digital Strategist

11/30/20 at 7:19PM UTC

I agree with what has been said above. She might want to get connected with SHRM for additional resources, networking and certs. She might want to join HR groups in her local community and just sign up for webinars, conferences that align with her HR interests. I would tell her to remain open and seek out the companies who are going through a complete HR revamp. I feel like every other day on my LinkedIn timeline, I'm seeing people via my connection announcing new jobs in DEI roles. The HR landscape is changing, so I feel there is a lot of opportunity for her to do great things.

1 Reply

Peg Glover

615

11/30/20 at 7:22PM UTC

Thank you! May I ask for a clarification? DEI roles? Can you help me understand more about this? I appreciate your help!

1 Reply

Arika Lawrence

188

UX/Digital Strategist

11/30/20 at 7:27PM UTC

Diversity, Equity and Inclusion roles --- the industry usually refers them to DEI roles. Basically, this person specializes creating meaningful change in the workplace and has a particular interest in developing internal polices, programs, procedures, initiatives etc. that create actionable strategies that support underrepresented or marginalized groups. Here is an article talks more about the increase of these roles: https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/new-dei-roles-spike-after-racial-justice-protests.aspx

1 Reply

Peg Glover

615

11/30/20 at 7:35PM UTC

Thank you again for your assistance!

Krista Coutts

310

Marketing Professional, Cross-Functional Leader

12/03/20 at 7:02PM UTC

There are so many companies offering free classes now! It's amazing! LinkedIn Learning has some many different classes, that is a good way to start! But if she has some initial ideas of areas where she wants to grow, I would look at the companies who focus in those areas, some are offering free classes. I just certified with The Trade Desk!

Peg Glover

615

12/03/20 at 7:20PM UTC

Thank you! The best part about this site is that I learn from everyone! This is super! I will be passing this everyone! Knew Google was doing this but would love to get a list for job seekers and make it easier. If I find it i will send it!