I was self employed for 20+ years and I originally started it out of necessity. Because I was newly divorced and did not want my children raised by daycare. The hours were long and no time off, no benefits, no perks other than always being their for my children.
It took me 2 years to find a job when I was ready to go back to the work force. The pay was horrible, management and building were toxic and only perks were a handful of coworkers and health benefits. Started getting sick with in the first 30 days and the building owner finally found black mold right before Christmas. Which the company I was working for blatantly covered up. Turnover was super high and the company was always screwing around with our bonuses.
It took a recruiter from another state reaching out to me for me to get a new job. Because local recruiters were only contacting me for jobs with long commutes. So I quit the last job March 16 and started my new job March 26. 7 weeks of training with well. Coworkers and managers are super nice. Job is easy for the most part. Back to no benefits because I am considered a contract/vendor worker. Because of COVID we are working from home, which I love. I am working for a large bank. And once I have been their a year and am offered permanent employment, I can put in for other positions.
My dilemma is I find the job so emotionally draining. I am working as a Customer Service Specialist III and many of the calls we get are about COVID related. Disputes for fraud, disputes for travel, stolen credit cards, etc.. Last week I even had a call about domestic violence. Plus these types of calls are generally long and we are suppose to adhere to average talk time minutes of 5 minutes or less per call(mine is currently around 12 lol). Tough to do when 3/4's of your calls fall into this category. I am 59 years old and feel like most days what the hell am I doing with my life. I am going to be stuck working til the day I die.
Before I was self employed, I have worked for the airlines and have forgotten most of what I used to know. I used to do accounts payable, but I am not current on any of the software. I am grateful I have a job during all of this COVID garbage and I am grateful it pays above a liveable wage and I am also grateful I get to work from home. But this past year has reminded me I detest being on the phone for 8 hours a day lol. But customers always seem to love me and thats where I always end up. I don't want to be a customer service manager either, because you are still on the phones all of the time listening to other peoples calls. I have always been interested in investigation type jobs but was never able to get my foot in the door for anything like that. So where do I go from here? What am I supposed to do with my life? Thanks for reading. Sorry for long post. Just venting.
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I was put on a client and told to do IT tickets when I do communications in writing about technology and when I said, I need to be removed and placed on another client because this is not a job fit and not what I was told the job would be.
I was removed and benched and now fired.
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Hello I am a fresh graduate industrial engineer, it's been around 3 months since I started my journey to get a job and until now I couldn't get an offer.
What are really the requirements needed in order to get a job? And tbh I am starting to doubt myself.
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Is this a red flag?
I just had a video interview and the gentleman I would be working the most with asked if I was a quick learner. I told him I believe that I am. His response was "I guess everyone needs to say that. I don't like to answer questions more than twice." My response was "Well, it's a good thing I like to take notes" and I showed him my note pad I had been scribbling in since the begining of the interview . We laughed it off but... I'm thinking this might not be the best learning environment.
Some background about the company: it was started in the 90s and the same 6 people who started it are still working there today. Some of their systems are so old that they are no longer supported by the manufacturer. I would be replacing a person who wants to start their retirement.
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Not sure what else I can do..
Just over a year ago I got a new boss. She came in strong and made some changes that a lot were not happy with. She claims to be holding people accountable but she’s really just pointing the finger and persecuting everyone for their mistakes.
There are a lot more details behind the situation that I can’t share but I have made two lengthy complaints to HR and an anonymous report to our ethics board. Going to her boss would mean speaking to the president of the division and I’m not sure I’m comfortable with that.
One of my direct reports has quit because of her and I am also looking for other employment. Several others have stated the same (which was shared with HR). I feel as if I’ve done my due diligence for my team but nothing is being done above me.
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Just need to mildly vent.
I recently lost my contract job and have had to start the applying and interview process again UGH! Anyway, have a second interview with a company for a position that I’m over qualified for and will be making a lot less money. The second interview is where I have to do a presentation followed by questions. Not thrilled by no issues. What I am annoyed with is having to send them my presentation in advanced. I was more prepared to just take over the screen and present. Why do companies feel that they can ask for your work and possibly use a later date. It is bad enough when you are asked questions about a past project that the company may also be considering and want to know your ideas and processes on how you accomplished it. (You see them writing down notes during this specific conversation), and not call you back for the next stage of interview.
So of course going to put in pdf, no notes, and password protect which is about all that can be done.
Just needed to get this off my chest
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I'm going to go a little differently on this.
While I appreciate the employee's personal challenges, you both have roles that need to be performed for the company. I actually am sensing some manipulation by the employee and you stepped straight into it. If she is messaging you on Facebook, that means that you probably added her as a personal friend. It sounds like potential manipulation lured you into blurring boundaries that could set you up for a challenging situation down the road particularly if her performance is not up to par. It is possible to be an empathetic leader while also maintaining appropriate workplace boundaries. Many people today are going through different types of struggles. The balance is in finding humanity while also having realistic expectations of them to perform their role and being clear on the boundaries. It's fantastic the employee is in therapy but therapy is not something to be weaponized for poor performance. Incredibly, there's nothing in this long post about how this employee is actually performing their job. I think more of your time should be spent on helping her achieve career goals versus getting into her personal situation about which you only hear one side. I found that it's best to maintain professional boundaries especially with someone who reports to you. If you decide to be friends after one of you leaves the job, that's completely fine. But while you're on the job, situations like this are fraught with landmines.