what's the right way to address a direct report who lacks communication skills?
I have a direct report who is mostly great. He's smart, competent, has great ideas, and is very pleasant. He's not particularly communicative, though. He doesn't regularly update me/our team on projects when he should; he basically forgets (or chooses not to?) share relevant info that's important for everyone else to be aware of. I don't think this stems from shyness; I think he's simply careless about communication. What's the best way to address this without discouraging him?