Hangs up on me when I call out.

Question

I often work OT usually 3 times a week plus and extra 11hr shift on my normal day off.  Once in a while I’m over exhausted and have a really bad flare up of my migraine, usually a 5-7 on pain scale, but flares of 9-10 require me to stay home.  I always give at least 4 hrs notice usually 6-10 hrs.  At soon as I say “I don’t think I’ll make it” She hangs up never letting you complete why  or when.  Then never inquire when you come back what was wrong.

PenelopeSage · Answer

Hey Kathy, I’m so sorry you’re dealing with such painful migraines. Would love a little more context! Is “she hangs up” referring to your boss? If so, have you been able to communicate at all that you have migraines to your manager/HR? If not, finding a way to make some time to meet with upper management or HR to further communicate your health might be a great way to get on same page.

Kathleen Powell · Answer

This is all so unfortunate and sad to read that this woman is calling you out on being a strong personality, but has the unprofessional habit of hanging up on you for any reason at all. I know you are leaving, but for anyone else facing this behavior from a manager: my very straightforward and unemotional response would be to call her back, and calmly state that you will be emailing her your call-out notice moving forward, if staying on the line long enough to respectfully hear you out, is too much for her to handle. No added digs, excuses, or inflection. A simple statement and then follow through. It is likely a better form of documentation if she chooses to continue lashing out like a child. Good luck!

Kathy De Cruz · Answer

I am having surgery in a couple of weeks, 8 more shifts, not that I’m counting, then I get 4-6 weeks off, where I fully plan on doing the job search, which is hard to do when you work 60+ hours and have a family to take care of. Already have feelers out at several places.   The AM is giving notice tomorrow, so I know it’s not just me, 3 others have quit and 1 requested a transfer, if I go it leaves her 1 employee.

Lenna · Answer

Sounds like it's just something you're going to have to deal with as long as you work with her. I've had some bosses with rude/abrupt habits like that and there's nothing you can do on your end to make them have more empathy/or be more polite. Unfortunately, you just have to deal with it or change jobs.

Carrie Topolski · Answer

If she is constantly hanging up with you I would definitely follow up with an email. That is protecting you in the end. You tried to talk to her but are getting rejected so putting it in writing is not only confirming what you wanted to talk to her about but then you have an email trail to cover you.

Kathy De Cruz · Answer

Yes, she is full aware of my condition,  was working with her one day, when a doozy hit out of no where, started throwing up instantly and in front of her, she was indifferent to it.  I said I think I need to go.  She hmfed, said fine and not another word.  I went home, called off the next day, and as usual she hung up on me. She does that to one other person too, and I know for a fact she doesn’t like him.  Once she said to me “you know what your problem is? You have a strong personality.”  To which I replied, “It might be a problem for you, but, it isn’t for.”

Hangs up on me when I call out.

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