I've been working in the Customer Service field for over 12 years. No longer happy with my job or field, I have been apply for positions outside of the field for a few months. I have been rejected for every position I have applied for. I'm beginning to feel discouraged, as if I'll be trapped in this field for the rest of my life. I've considered going back to school to complete my Masters but feel I may end up in the same boat, struggling to find a job with lack of experience. Is going back to school my only hope or am I just stuck in a dead end field for life? Please HELP!!!!!