Sometimes it's as simple as a company that sells that type of service has sold it to the company the candidate is applying to. They sold them on it will speed up your recruitment process, it's the newest technology, all kinds of bs.
The ATS at my current company has that capability and out of all the hiring managers that I have worked with, and I have have a different hiring manager on almost every requisition I work on, only one wanted to use the one way video function.
One of the first things he wanted me to find out when I took over his position from another recruiter was why a candidate and dropped out of the process and didn't do the one way video interview. I had to explain to him that candidates hate doing them. It took some convincing but he came around.
If companies want to discriminate against a candidate, they'll eventually either meet them on video or face to face so I don't really see it as a tool for that. Although it certainly does have the potential to be used in a discriminatory way, like I said, they'll eventually see the candidate anyway.
On principle, I hate the not talking to a person part of it. It's very disconcerting to talk to a blank screen. If you want to interview me, talk to me. It just further adds to the frustration candidates have with the recruitment process being impersonal.
Something some people forget is that recruiters get their jobs just like everyone else. We go through the exact same process. Get ghosted just like everyone else. In this most recent round of layoffs, recruiters are getting massacred - they're many times the first to go, with entire teams being laid off.
So we get it.
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