(Winged ratings measure job satisfaction on scale of 1 to 5)
Anonymous shared this review of USAA, United States on Jul 12th, 2021
"Highly political, tenure is of utmost prestige and seen as more valuable than new employees with broad or more experience. Culture fit or lack of culture fit is accepted as valid feedback in reviews, talent comparisons, and promotions. Culture demands 'southern niceties' that deter progress. Productive, real, and authentic feedback is often received as personal rather than professional. This significantly stifles projects, innovation, employee and team development. "
Anonymous shared this review of USAA, United States on Jul 6th, 2021
"Say farewell to work life balance as there will be none unless you are management or higher. If they wanted you to have a life or family, they'd issue schedules compatible with them. The education benefit however is second to none. Funds fronted via education card, no strings."
Anonymous shared this review of USAA, United States on Jan 15th, 2021
"Work/life balance is great for the most part. USAA needs to focus on hiring and promoting more women into leadership positions. "
Anonymous shared this review of USAA, United States on Nov 12th, 2020
"It's a good place if you need a job right away. The benefits are good. But 90% of the jobs at USAA is on the phones. It is one big call center, with a lot of rules. It is nearly impossible to transition off of the phone to a non-phone position. Even if you are qualified. I have co-workers with Master's degrees, still taking phone calls. Very hard to get promoted. I lot of favoritism that goes on behind the scenes. "
Anonymous shared this review of USAA, United States on Apr 15th, 2020
"Lots of "invisible rules" to conform too if you want to be successful. Company is slow to make decisions. Poor communication across company results in several teams working on similar projects simultaneously. Company as a whole is resistant to change- there are leaders and teams that try to push for new ideas. Heavily relationship based, rather than skills based- meaning your promotion and success lies in you grasping the "invisible rules" and being an ill-defined subjective "culture fit". "
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