Optical Applications Engineer, Staff

ans theoretical knowledge and practical application, enabling you to bridge the gap between customer needs and product capabilities. You thrive in a collaborative environment, enjoy engaging with diverse audiences, and are committed to delivering exceptional technical support. You are comfortable leading technical discussions, teaching complex concepts, and working independently on multiple projects. Your communication skills allow you to connect with everyone from engineers to C-suite executives, fostering trust and partnership. You are motivated by continuous learning, sharing best practices, and contributing to the development of cutting-edge simulation solutions. You have a strong sense of ownership, taking initiative to solve customer issues and proactively seeking ways to improve products and processes. You are adaptable, willing to travel, and ready to embrace new challenges in a fast-paced, innovative organization. Your commitment to excellence and customer satisfaction makes you a valued member of the Synopsys team.

What You'll Be Doing:

• Applying your deep optics and photonics engineeringexpertiseto provide high-level technical support for Ansys Lumerical customers and channel partners.

• Owning customer problems, proactively engaging with key accounts, and delivering comprehensive solutions throughout the sales opportunity lifecycle.

• Conducting introductory, intermediate, and advanced training sessions for customers, and scoping/delivering professional services projects.

• Gathering customer requirements and market trends to inform improvements to Ansys software; collaborating with product development teams to translate feedback into new features.

• Testing new software releases on real-world industrial problems and providing feedback to enhance product performance and usability.

• Participating in internal initiatives to share knowledge,establishbest practices, and develop simulation solutions and FAQs for the knowledge base.

The Impact You Will Have:

• Elevating customer satisfaction and productivity by delivering timely, high-quality technical support and solutions.

• Driving adoption of Ansys Lumerical tools and supporting software revenue growth through expert pre-sales and post-sales engagement.

• Empowering customers to innovate andvalidatetheir designs faster and more accurately with advanced simulation software.

• Influencing product development by translating customer feedback and industry trends into valuable new software capabilities.

• Building and sharing best practices that enhance the knowledge base and foster continuous improvement across the organization.

• Strengthening Synopsys' reputation as a leader in optical and photonics simulation by contributing to successful customer outcomes and industry advancements.

What You'll Need:

• PhD/ Master's in Silicon Photonics/ PIC/ Optoelectronics
  Professional experience in a relevant engineering domain (5 years with a BS, 3 years with an MS, or a PhD).

• Solid knowledge of optical and photonics theory, with practical application in simulation environments.

• experience in PIC design, semiconductor processes, or photonics simulations (e.g., Lumerical/ FDTD)

• Familiarity with Ansys Lumerical or other commercial optical/photonics simulation tools.

• Strong problem-solving skills, capable of simplifying and addressing complex engineering challenges.

• Proficiency in English and at least one local language (Singapore or Malaysia).

• Willingness and ability to travel up to 25% of the time.

Who You Are:

• Effective communicator, able to deliver presentations and webinars to diverse audiences.

• Collaborative team player who shares knowledge and establishes best practices.

• Self-starter, able to manage multiple complex projects independently and efficiently.

• Adaptable and open to learning new technologies and methodologies.

• Customer-focused, with strong interpersonal skills and a commitment to excellence.

Preferred Qualification:

• domain-specific experience such as Silicon Photonics, Co-packaged Optics, CMOS Image Sensors, or Displays

• Include exposure to numerical methods (FDTD, RCWA, BPM, FEM, PIC solvers, etc.)

• Add programming/scripting skills ( Python, MATLAB, or similar)

• Include familiarity with EDA/EPDA workflows , compact modeling,or semiconductor processes (MPW runs)

• Explicitly mention pre-sales activities (demos, benchmarking, technical evaluations) not only technical support.

• Add exposure to Multiphysics simulations (Lumerical + HFSS + Others)

• Optionally highlight relevant industries like semiconductors and Foundries.

The Team You'll Be A Part Of:

You will join a dynamic team of applications engineers focused on delivering high-impact solutions for optical and photonics simulation. Our team collaborates across disciplines, shares knowledge, and works closely with customers, sales, and product development to drive innovation and ensure success. Together, we support regional accounts, contribute to software growth, and advance the state of engineering simulation.

Rewards and Benefits:

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.