Distribution Center Associate (QC)

growth, and work-life balance through flexible hours, hybrid work options, wellness subsidies, learning and development, recognition programs, and employee discounts. With roots in Montreal since 1960, we embrace continuous improvement and a culture of "Challenging Spirit," offering stability while delivering a superior customer experience.

Role Overview

Reporting to the Manager, Distribution Center, the Distribution Center Associate (DCA) supports all core warehouse operations, including receiving, inventory control, picking, packing, shipping, and wrapping. This hands-on role involves physical work, data entry in the WMS, and both manual and equipment-assisted unloading. The DCA works independently on assigned tasks while rotating across functions to build expertise, ensuring safe, accurate, and efficient operations while contributing to a positive team culture and continuous improvement.

Duties & Responsibilities

Inbound

• • Receive, put away and replenish merchandise physically and record in the WMS system.

  • Offloading floor-loaded containers by hand (also known as hand bombing, de-stuffing; lumping containers) and confirm receipt in our Warehouse Management System (BY).

  • Ensure inventory integrity is not affected.

  • Promote and comply to Health and Safety procedures and guidelines of the Distribution Center.

  • Work collaboratively with others to ensure products are secured properly and put away per procedures while maintaining accuracy.

  • Any other work, duties, projects, or ad hoc requests as assigned

Outbound:

• • Prepare, pick, and ship orders and confirm all orders in our Inventory Management system (Blue Yonder).

  • Understand and execute against all standards and best practices/technical concepts in the Distribution Center.

  • Maintain compliance with Health and Safety procedures and guidelines of the Distribution Center.

  • Work collaboratively with others to ensure orders are delivered on time.

  • Actively participate in the continuous improvement process.

  • Any other work, duties, projects, or ad hoc requests as assigned.

Key Success Factors:

• • The DC Associate's ability to adapt and rotate tasks on a regular basis.

  • Their collaborative team spirit

  • Their clear communication skills

  • Commitment to quality work and compliance

Experience & Qualifications

Requirements:

• • High School leaving certificate or equivalent experience

  • Minimum 1year minimum experience in a warehouse

  • 1 year experience operating Forklifts (Stand Up Reach, Order Picker an asset)

  • Ability to lift to 50 pounds

  • Ability to bend Read, count and basic writing skills

  • Ability to verbally communicate clearly in English and/or French

  • Ability to adapt to change, learn new procedures and techniques and manage stress

  • Committed team builder and takes pride in the success of the operations

  • Must work well with others (internal and external customers) and evolve in a culture of continuous learning, and development

  • Motivated individual, resourceful and detailed-oriented

  • Alert with good listening and communications skills

  • Computer skills, basic knowledge of Microsoft Word and Excel and/or experience with WMS systems (Blue Yonder)

  • Takes pride and accountability seriously

Additional Details for This Role

This is a full-time, on-site position with an evening shift schedule from 3:00 PM to 11:00 PM.

Our Benefits

We believe benefits should empower you to thrive at work and beyond. Our health and wellness benefits go beyond the basics, with medical, dental, vision, mental health support, financial advisors, and fitness programs to keep your mind and body in top shape. We're big believers in recharging your batteries, with flexible vacation, personal days, summer hours, and a company-wide holiday shutdown so you can enjoy real downtime. Our retirement plan helps your savings grow faster with matching contributions and extra perks like a TFSA and mortgage benefits. And because growth fuels success, we invest in you with development programs, from LinkedIn Learning and Brother curated learnings to tuition reimbursement and personalized development plans. But it's not all work, we love to celebrate! From BBQs to gala nights and our STAR recognition program, your wins get noticed and rewarded. At Brother Canada, we are truly At Your Side, supporting your success every step of the way.

Our Mission, Vision & Culture

Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.

About Where We Work

Brother Canada's head office and distribution centre in Montreal's West Island is at the heart of our operations, housing teams in Marketing, Sales, Customer Experience, HR, IT, Finance, Supply Chain, and more. Our sales office in Mississauga, Ontario, and distribution centre in Richmond, British Columbia, support our coast-to-coast operations. We collaborate across Canada and Brother Americas - always At Your Side.

Equal Opportunity Employer (EOE) Statement

At Brother Canada, we strive to provide an environment where everyone feels valued by respecting individual differences and welcoming diverse life and work styles. We are an equal opportunity employer and do not discriminate or make employment decisions on the basis of race, colour, religion, sex, disability, or any other protected characteristic.