Brand Home Guide

for our craft and our products, help us continue our story and create a future worth celebrating.

You will be responsible for:

• Being an integral part of the visitor centre team, as a Brand Home Guide, you'll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.

• Our tours are the opportunity for the public to learn who we are and what we do, you'll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided.

• You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.

• There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.

• You'll help with the planning and implementation of special events throughout the year.

To be successful in this role:

We're looking for people with character: driven, resilient and open-minded. Are you passionate about customer service and a team player? We certainly hope so!

We're looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well. Ideally you will have insight into the drinks industry or worked within a hospitality environment.

Please note - This role will require weekend and evening work.

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

• Product allowance

• Contributory pension scheme

• Competitive annual bonus (dependent on performance)

• Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Feel inspired? Create a future worth celebrating with us!