Automation, Associate II (Hybrid - 3 Days in Office - VA)

on framework design (ServiceNow Service Broker Provisioning / Retirement Catalogs to backend EAF)

• Support Automation framework tools (frontline support, working with external application developers on access issues, getting connected or accessing data files, elastic monitoring dashboards)

• Support Automation framework security and work with internal AE and Information Security Architecture and Vulnerability teams on remediations of vulnerabilities.

• Automation framework usability, Work with internal APS developers to support or provide/document new enhancements, requirements and acceptance criteria to the existing APS Service Catalog(s) and Provisioning Order Guide that simplify Freddie Mac's end user end-to-end automation and retirement services.

• Collaborate with other Automation COE Service Owners to clearly document/maintain

• Develop training guides using MS-Word and/or Atlassian's Confluence

• Collect new enhancements, requirements and acceptance criteria from Automation COE Service Owners and document in Atlassian's Jira story's or feature's.

• Support Automation framework training, by working alongside our Automation, Senior's, Tech Lead's and Sr. Tech Leads, and updating Confluence pages.

• Provide quality assurance (QA)

• Support and participate in QA user acceptance testing in APS, RDW, EAF, CSDC, and DM

• Support, create, maintain QA SOP, training videos and Confluence pages

• Collaborate with the business units applications and support team members regarding the QA test results

• Automation framework integration with other core P&I tools/devices

Qualifications:

• Minimum of 2 - 3 years of overall IT Experience with a willingness to learn IT Automation

• Bachelor's Degree in Computer Science or in Infrastructure Technology, related discipline or equivalent work experience

• Entry to intermediate level scripting and/or programming skills in one or more modern languages such as Python, Java-script, PowerShell, Json, YAML, Ansible

• Entry to intermediate level usage of DevOps CI/CD pipeline and build tools such as Ansible, Jenkins, Terraform, Rafay, Gitlab/Github, Artifactory, Bitbucket)

• Entry to intermediate level with REST API programming and system integration

• Entry administration-level experience with Linux and/or Windows operating systems

• Entry to intermediate level experience with Atlassian Jira, Confluence, Tableau Reporting, as well as ServiceNow

Keys to Success in this Role:

• Understanding of IT core services, automation provisioning using ServiceNow's Service Broker and EAF Ansible

• Ability to work and collaborate in a team environment and across multiple teams

• Sense of urgency and able to apply a risk-based approach to prioritize work

• Strong problem solving and decision-making skills and attention to detail

• Motivated to learn new technologies and identify process improvements and efficiencies.

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit https://www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $72,000 - $108,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.