Technical Writer

l, release documentation, design documentation, test cases and more

• Understand , analyse the software modules/ product offerings and fill any gaps in existing documentation

• Obtain appropriate information from subject matter experts and establish reproducible method for generating clear and concise documentation in accordance with professional standards

• Establish and evaluate effective document presentation methods

• Actively participate in daily Scrum stand-up meetings, regular planning and review meetings

Job Characteristics

Technical:

• Strong skills in content editing, proof reading and publishing

• Passionate about learning new technologies.

• Proficient with advanced Microsoft Word

• Experience with AsciiDocs or Markdown-based documentation systems. Familiarity with static site generators to build docs-as-code content (such as Antora, Jekyll, MkDocs, etc.)

• Able to recognize errors and opportunities for developmental improvement in a variety of information deliverables

• Strong skills at researching and leveraging information architecture principles to create a content structure that supports a wide variety of information types and deliverables

• Clear understanding of Lean/Agile/XP software development processes, their application to projects, and how to drive information development in these processes

• Knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing

• Able to communicate complex issues in both a technical and non-technical manner.

• Able to work independently to understand new concepts.

• Strong analytical skills

• Excellent attention to detail

Business:

• Understanding and prior experience with software solution documentation domain Excellent skills in the process of breaking down software processes / solutions into tasks necessary to the targeted user and effectively crating documentation for the implementation team

• Excellent ability to manage the activities of a writing project: accurately estimate scope and time, create and work to deadlines, take multiple variables (including other functional areas) into account when setting a schedule

Leadership/Personal Attributes:

• Able to collaborate with subject matter experts

• Proactively identifies and removes project obstacles or barriers on behalf of the team

• Takes initiative, shares knowledge, establishing trust, credibility, and goodwill

• Constantly thinking critically about the task at hand and maintaining an understanding of the problem in the bigger picture

• Effectively manages risk and weighs the pros and cons of important decisions that affect multiple team members.

Education Qualification

• Bachelor's Degree + Experience in technical writing and/or technical documentation for complex software systems with 3 to 5 years of experience

• Engineering degree and prior experience of developing enterprise level software documentation would be an added advantage.

• Proven experience in a highly technical field, such as software development, computer science, or engineering

• Excellent understanding of the principles for effective technical writing

• Effective communicator, both written and verbal

• Excellent attention to detail

• Excellent knowledge of documenting software products

Additional Job Description

Additional Information

Compensation Grade

PB1

Relocation Assistance Provided: Yes