Data Center Operations & Digital Services Manager

American data center and digital operations team, setting priorities, performance goals, and accountability for service delivery outcomes

• Operate as the senior operational interface for customers and internal stakeholders, ensuring alignment on service delivery and issue resolution

• Manage end-to-end execution of digital and data center services, ensuring service levels, KPIs, and contractual commitments are achieved

• Build and scale operational models and team capabilities while supporting hands-on execution as needed

• Serve as the escalation point for operational, technical, and customer issues

• Oversee operational risk management, including identifying issues and implementing corrective actions

• Support onboarding, transition, and lifecycle management of new and existing service contracts

• Own operational processes, tools, and reporting that support digital service delivery, driving standardization and continuous improvement

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

• Bachelor's degree in engineering, operations, or a related technical field

• 10+ years of experience in operations, service delivery, or project/program management

• Experience managing cross-functional teams in an operational or service environment

• Experience with digital services, critical infrastructure, or data center operations

• Experience building or scaling operational organizations in a global environment

More About Us

You will gain exposure to digital service delivery within critical infrastructure while working alongside experienced professionals supporting power and industrial systems.

• Opportunities to work on innovative technologies that shape the future of energy

• A collaborative environment with experienced professionals across the power industry

• Access to learning platforms and career development programs

• Competitive health and retirement benefits

• Paid leave and flexible work arrangements

Apply now

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