Inside Sales Representative (East Coast)

Hitachi Energy

Multiple Locations (Remote)

#JID3-197375

Position summary

investigating technical issues, and tracking delivery performance, you will play a meaningful role in maintaining strong customer relationships and satisfaction. This is an opportunity to deepen your understanding of power transmission and distribution products while building commercial and technical skills in a collaborative, customer-focused environment.
How You'll Make an Impact

  • Manage daily customer interactions, including order entry, tracking, and responding to inquiries with appropriate solutions
  • Coordinate closely with account managers to support and maintain customer relationships
  • Oversee order management with local business units to ensure timely and accurate fulfillment
  • Track orders and communicate delivery status to support on-time performance
  • Collaborate with product groups to develop bids and proposals aligned with customer requirements
  • Prepare and revise proposal and contract documents, ensuring clarity in scope, terms, and cost data
  • Investigate customer concerns and technical issues, contributing to corrective actions and continuous improvement
  • Execute change orders and support the collection of overdue invoices
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Minimum three (3) years of customer support experience in Industrial, EPC, Utility, or related fields; five (5) years preferred
  • General knowledge of Power Transmission & Distribution products/systems and Power Generation preferred
  • Experience with business-to-business customer support preferred
  • Proficiency with CRM systems and web portals; familiarity with SAP and Salesforce (SFDC) preferred
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
  • Based East Coast United States (preferred)

More About Us
In this role, you will gain valuable exposure to customer-facing commercial operations within the power grid sector while collaborating across technical and business teams.

  • Opportunities to work on innovative technologies that shape the future of energy

  • A collaborative environment with experienced professionals across the power industry

  • Access to learning platforms and career development programs

  • Attractive health and retirement benefits

  • Paid leave and flexible work arrangements

Apply now

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