Application Support Engineer - Associate

Managers to define and implement data projects for existing and new features and workflows.

• Develop exception management tools to strengthen data quality control and produce metrics and dashboards to inform stakeholders on prioritizing resolutions.
• Define business and technology requirement documents for the Engineering teams to develop new features or to address issues.
• Develop an in-depth understanding of organizational data flow and its impact on business processes.
• Write test cases and perform UAT to ensure issues are identified and addressed.

Qualifications

• 3+ years of business analyst or data application support experience within the financial services industry
• Bachelor's degree or higher in computer science, business analytics, business administration, finance or in a related field
• Proven track record of performing root cause analysis and coordinating with engineers on investigation and resolution
• Strong analytical, problem-solving, communication and relationship management abilities
• Experience with private equity or hedge fund business and data is a plus

Benefits

The base salary range for this role is $100,000 to $130,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.