Order Management Specialist with Italian

n a timely and accurate manner adhering to Delivery date compliance
Initiate and maintain regular dialogue with customers (ex: Sales, Manufacturing, Inventory Deployment, Distribution Operations and Transportation) to resolve and prevent issues and to enhance mutual understanding of process
Partner with lead teams and other functions to identify ways to improve efficiency of the order
Partner with Supply Chain associates for Order delivery concerns
Work with other team to resolve root causes of fines, deductions, and reductions
Nurture and maintain positive relationships with all stakeholders
Document process documentation and standard methodologies
Identify and communicate continuous improvement opportunities
Troubleshoot OTC concerns to meet flawless order expectations using SAP, 3rd party systems, Power BI and Excel
Facilitate and/or participate in team and customer meetings
Quote Administration, Parts Administration, Billing Administration & Contracts Administration

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Italian language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid mode (2 work days from the office per week) or remote in Poland

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback