Service Desk Specialist with German

Infosys

2.7

(23)

Romania (Remote)

Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
  • #92108BR

    Position summary

    Location: Sibiu/Bucharest
    Key responsibilities:

    • be assigned for one future-oriented, long-lasting and eminent client - an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
    • be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
    • be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
    • be a member of the international, dynamic and innovative company environment.

    Requirements:

    • speak and write in German and English fluently;
    • handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
    • perceive multitasking and problem solving as a piece of cake;
    • are a daily user of Windows, Android or iOS, Microsoft Office, etc.
    • want to be a team player rather than a lonely wolf;
    • can be punctual and relied on.

    We offer to the candidates:

    • unlimited contract;
    • language bonus;
    • private medical insurance;
    • meal allowance.

    What are Infosys perks and benefits

    Unconscious bias training

    Sponsorship program

    Networking

    Diversity recruiting

    Succession planning

    Coaching

    About the company

    Industry: Information Services: Technology

    Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 56 countries, as they navigate their ...

    Watch the latest video from Infosys

    Why you should apply for a job to Infosys:

  • 4.2/5 in supportive management
  • 57% say women are treated fairly and equally to men
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Our STEM education and maker movement programs enable you to support a more equitable digital society
  • At Infosys, our D&I charter draws inspiration from our values and is contained in the first tenet of our Code of Conduct and Ethics.
  • At Infosys, we nurture that spirit with technology that can inspire you to not just ask ‘what next’, but actually help you to build it.
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