Supply Chain Process Lead with Dutch

delivered to Customer door) capturing order entry/change/delivery creation/logistic process with creation of shipping documents / shipping instructions/invoicing
Supporting customer queries and escalation process
Inventory management (checking stock availability- system /cooperation with warehouse, stock allocation).
Managing customer disputes (any discrepancies)/ claims/processing return orders
Auditing carrier invoices
Participation in Process Transition
Knowledge Management - Creation of SOPs and training of other team members
Triggering and managing process improvements both automation and process redesign

You can expect from us:
Performance bonus twice a year
Employee referral program bonus
Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
Access to training platform (self-learning), domain/soft/technical skills training
Possibility to use Dutch language on a daily basis
Private medical care at Medicover (with possible extension to family members)
Reimbursement of Multisport card or points on MyBenefit platform
Attractive group insurance
Access to well-being platform, free meetings with a psychologist included
Stable employment based on an employment contract
No trial period
IT equipment is provided by the Company
Bonuses from the Social Fund
Flexible starting hours
Opportunity to participate in charity, sports and well-being events
Hybrid model of work 2/3 or remote work from Poland

Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback