Global Master Data Management Steward - Customer

, and metadata concepts.

• Familiarity with enterprise systems such as SAP, Salesforce, or similar (preferred).

• Basic understanding of data platforms such as Azure or Databricks (preferred).

• Strong understanding of business processes and data flows.

• Ability to work with stakeholders and support change in a global or matrix environment.

What will be your key responsibilities?

Domain Data Stewardship

• Own day-to-day stewardship of master data within the assigned domain (Customer, Product, Vendor, Finance, R&D)

• Ensure data is accurate, complete, and consistently maintained across systems, while tracking input KPIs (completeness, accuracy) and business outcome KPIs (e.g., delayed invoices, failed orders, operational impact).

Data Quality Management

• Track and report data quality KPIs and issues.

• Perform root cause analysis and drive corrective actions.

• Ensure timely remediation of data defects and exceptions.

Business Collaboration & Alignment

• Partner with business users, process owners, GPOs, and functional teams to align data needs and priorities.

• Translate business requirements into clear data definitions, rules, and governance standards.

• Drive adoption of data governance practices across the business.

• Ensure master data enables effective end-to-end process performance.

Governance & Compliance in Domain

• Apply enterprise data governance policies and standards within the domain.

• Maintain master data structures, hierarchies, and attribute definitions in line with global standards.

• Ensure adherence to defined data rules and governance frameworks

• Support auditability, compliance, and control of master data processes.

Operational Support for Transformation

• Support data readiness for transformation and deployment programs (e.g., EOS).

• Assist in testing, validation, data migration, and go-live activities.

• Support post go-live stabilization and issue resolution.

• Prioritize work across EOS, transformation programs, and Run & Grow activities.

Continuous Improvement & Automation

• Identify opportunities to improve data quality processes and governance practices.

• Drive automation and simplification of master data maintenance activities.

• Leverage AI and digital tools to enhance data governance and efficiency.

Cross-Domain Collaboration

• Manage dependencies and resolve transversal data issues across domains.

• EOS Delivery & Execution Support.

• Operate within the EOS data delivery model and governance triangle.

• Ensure data readiness, execution support, and post go-live stabilization.

External & Ecosystem Alignment

• Collaborate with Mars Global Services (MGS), system integrators, and external partners.

• Ensure alignment between internal governance standards and external delivery teams.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.

• A strong focus on learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

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