Credentialing Specialist

a subject matter expert to the internal operations teams.

Where you'll work

This is a hybrid role in Irving, Tx office and requires in-office collaboration.

What you will be doing:

• Demonstrates a professional, proactive work ethic, and establishes and maintains effective channels of communication with healthcare providers and internal team members.

• Provides operational support and assistance with credentials to internal customers and stakeholders under the guidance of the Credentialing Lead and in accordance with the Shiftkey's expectations.

• Maintains accuracy and efficiency in documentation for all credentialing functions and activities

• Validates credentials and licenses to ensure compliance to local, state, and federal regulations

• Partners with Credentialing Leads to process and adjudicate background checks

• Responds to internal and external customer inquiries with professionalism and anticipates potential issues and proactively acts to solve them

• Participates as a member of project teams and executes on assignments to support credentialing initiatives

• Monitors and manages operational and credentialing queues as assigned by region

• Proactively reports potential roadblocks, barriers, or other issues to credentialing leadership

• Performs other duties as assigned by leadership.

What you'll need:

• High School Diploma or GED required

• 3+ years of experience in healthcare, data entry, or related fields required

• 1+ years of healthcare compliance, credentialing, privileging, or quality experience preferred

• Experience working in a fast paced working environment

• Excellent time-management

• Detail oriented

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office 365 and Google Workspace Products

• Ability to work independently and multitask effectively

#LI-Hybrid

#LI-JM1

Perks of working for Shiftkey:

• Inclusive and collaborative work environment

• Office spaces making the hybrid work environment fun and engaging

• Comprehensive health, vision, and dental coverage

• Benefits effective as of first day

• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees' diverse needs

• 100% 401(k) employer match up to 6%

• Paid parental leave

• Investment in your wellness: access to mental health support

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive.

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]