Concessions Stand Worker

er hour

Principle Function:

The Stand Worker is responsible for ensuring that fans receive an exceptional level of service by assisting guests at points of sale. Style of service may include take-away, cafeteria-style or restaurant-style.

Essential Responsibilities:

• Provide outstanding service to all fans.

• Ensure that policies and procedures for processing customer sales transactions are adhered to.

• Ensure quality and safety standards are maintained.

• Ability to work in a high-pressure and fast-paced environment.

• Contribute to a team environment, supporting concessions stands as directed.

• Serve customers in an efficient and friendly manner following outlined steps of service.

• Interact with customers and resolve customer complaints in a friendly, service-oriented manner. Relay relevant information to supervisor.

• Perform sales transactions in a reasonable and timely fashion. Handle credit card transactions using the Point of System service. Enter all sales into the register to ensure purchases are accurately recorded.

• Respond to guest needs and requests.

• Perform other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area.

• Report needed maintenance, faulty equipment or accidents to the supervisor immediately.

• Ensure compliance with all sanitation and safety requirements.

• Follow responsible alcohol service policies.

• Perform other duties as assigned.

Qualifications/Skills:

• High school diploma or equivalent.

• TIPS or TEAM trained or equivalent.

• Demonstrated ability to understand and effectively implement written and verbal instructions.

• Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks.

• Valid Food Handler's Card and MAST permit required.

• Ability to work well independently.

• Ability to work well in a high stress, fast paced environment.

• Technology aptitude for working with POS and digital register.

• Strong skills for providing guest service with keen ability to connect easily with customers.

• Scheduling flexibility to meet operational needs.

Other requirements include but are not limited to:

• Subject to wet floors, temperature extremes and excessive noise.

• Must be able to lift up to 50 pounds in weight and maneuver in tight spaces.

Hours are often extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.

All associates must pass a background check