evelopment and delivery of all products by conducting user research, creating timeframes and plans for products and collaboration with the Commercialization and Marketing team to develop go-to-market strategies for new products.

Responsibilities:

• Function as a central resource for the management, development, and design of the products and services during all phases of the product lifecycle.

• Serve as product subject matter expert within the company and in the industry in terms of product capabilities, competition, user need, value proposition, revenue drivers, and industry standards.

• Coach and develop team members to develop and increase employee potential and create high performing teams.

• Accountable for product lifecycle planning including, product vision, strategy and product roadmaps, KPI dashboards, etc.

• Ensure customer and user satisfaction by leveraging the principals of User-Centric Design.

• Track key product quality metrics and leading quality improvement efforts with customers and partners

• Collaborate with the Product Platform, Standards, Support, and Integration teams to support new customer onboarding and maximize product utilization.

• Collaborate with peers in development and operations to ensure the effective delivery of the product roadmap.

Qualifications:

Basic Requirements:

• Bachelor’s degree or equivalent experience

• 8+ years of experience in related, progressive roles 

• 5+ years of experience in healthcare or a field related to the business – data networks, transaction processing systems or information products 

• 5+ years of experience assessing market and customer needs for information products and services 

• 5+ years of experience in product definition, product management and product launch 

• Experience creating and managing primary research projects 

Preferred Qualifications:

• User-Experience Design training or background 

• Master’s degree in related discipline

• Project Management Skills / PMP Certification

• Experience using Aha! for product management

Surescripts embraces flexibility through its Flexible Hybrid Work model for most positions. This model allows employees to work virtually while still utilizing our offices as collaboration centers. With alignment and agreement from your leadership, you can come and go from the office as needed .

What You’re Like 

Better care experiences. Improved outcomes. Reduced costs. These are what our customers care about. And you’re ready to step into a key role as part of the solution, innovating unmatched solutions that solve some of the largest challenges in healthcare today, not just for our customers’ benefit, but for patients and the people who care for them across the country.

What We’re Like

Ours is a diverse team of leaders who execute customer-obsessed business strategy. If we had to choose just one thing that we all have in common, it’s curiosity. Curiosity drives our understanding of health IT as we translate exciting concepts into actionable build requirements. We know what it takes to get new products to market.

What the Work is Like

This work has far-reaching impact, affecting healthcare nationwide. Through user-centered design philosophy and iterative innovation, we leverage open and trusted relationships with our partners to get at our customers’ unmet needs throughout the product life cycle.

Why Wait? Apply Now

We’re a midsize company. This means you’re not just another employee ID number. Here, you can build real relationships and feel supported by truly awesome people with diverse backgrounds and talents in an innovative and collaborative work culture. We strive to create an environment where you can be yourself, share your ideas and work your way. We offer opportunities for employee development, as well as competitive compensation packages and extensive benefits.

At Surescripts, base pay is one part of our Total Rewards Package (which may also include bonus, benefits etc.) and is determined within a range. The base pay range for this position is $141,918 - $173,456 per year. Your base pay may vary within or outside of this range depending on a number of factors, including (but not limited to) your qualifications, skills, experience, and location.

Benefits include, but are not limited to, comprehensive healthcare (including infertility coverage), generous paid time off including paid childbirth and parental leave and mental health days, pet insurance, and 401(k) with company match and immediate vesting. To learn more, review the Keep You and Yours Healthy, Balancing Work and Life, and Where Talent Takes Shape links under the Better Benefits. Better Work. Better Life section of our careers site.

Physical and Mental Requirements

While performing duties of this job, an employee may be required to perform any, or all of the following: attend meetings in and out of the office, travel, communicate effectively (both orally and in writing), and be able to effectively use computers and other electronic and standard office equipment with, or without, a reasonable accommodation. Additionally, this job requires certain mental demands, including the ability to use judgement, withstand moderate amounts of stress and maintain attention to detail with, or without, a reasonable accommodation.

Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.