Business Program Manager Project Intern (GBS SMB) - 2026 Start (BS/MS)
New York, NY
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
#7600206976598968581
Position summary
eams across Sales, Marketing, Operations, and Product to drive initiatives that improve how we support advertisers in the Americas region.
Key Responsibilities
You will act as a coordinator and support lead for key operational programs. Your core responsibilities will include:
Program Coordination
- Cross-Functional Support: Assist in coordinating projects across Sales, Shop, and Marketing teams to ensure alignment on SMB growth goals.
- Workflow Optimization: Own small internal projects to improve team workflows, tooling efficiency, and client experience.
- Onboarding: Assist with the onboarding process and early-stage support for new TikTok Shop advertisers.
Insights & Enablement
- Reporting: Participate in business performance tracking by preparing campaign documents and maintaining simple performance reports/dashboards.
- Localization: Help localize and adapt playbooks, narratives, and product materials for the Americas market context.
- Documentation: Maintain business requirements documentation (BRD) and support internal communication channels.
Qualifications
Minimum Qualifications:
- Currently enrolled in a Bachelor's or Master's degree (Business, Marketing, Communications, Information Systems, or related).
- Strong written and verbal communication skills.
- Detail-oriented, organized, and proactive in execution.
- Interest in digital advertising, e-commerce, and SMB growth.
- Ability to work in a fast-paced, cross-functional environment.
- Prior internship or project experience in operations, program management, or consulting.
Preferred Qualifications:
- Familiarity with CRM tools (e.g., Salesforce, Microsoft Dynamics) or project management software.
- Comfortable working with data and building simple dashboards (Excel/Sheets, SQL is a plus).
- Basic understanding of project management methodologies.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.