Client Solutions Manager Project Intern (GBS) - 2026 Start (BS/MS)
Miami, FL
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
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Position summary
solutions for advertisers leveraging our unique suite of ad product solutions.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities:
- Manage and grow post-sale client relationships in your book of business, work with a consultative approach and become an expert in your managed industries
- Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client business goals
- Grow revenue, educate and lead upsell conversations with clients post initial sale
- Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies
- Lead measurement strategies for clients, tracking metrics and finding insights to drive "test and learn" mindset in clients, working closely with Latam TikTok Measurement Team
- Consult and coach clients and agencies to achieve greater results on TikTok solutions
- Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.
Qualifications
Minimum Qualifications:
- Must be willing to work out of our office in Miami, FL
- Experience in digital marketing and understanding of digital platforms ecosystem
- Experience in account management / client services roles (external or internal)
- Ability to analyze data and identify insights to optimize results
- Track record of supporting revenue goals
- Experience in performance advertising and managing significant, complex and scaling challenges
- High written and oral proficiency in Spanish and English is required due to frequent communications with stakeholders based in Spanish-speaking markets.
Preferred Qualifications:
- Understanding of media planning across platforms (online and offline)
- Understanding of self-serve platforms across digital ecosystem
- Experience with full funnel campaigns
- Project Management skills
- Experience in public speaking with different audiences
- Excellent communication and presentation skills
- A team player and collaborator
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.