Client Solutions Manager (Travel) - Global Business Solutions - Hamburg
Hamburg, Germany
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
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Position summary
hts that improve advertising outcomes, maximize client revenue, and increase ROI and efficiency.
- Manage and grow client relationships by delivering scaled solutions and supporting strategic product adoption.
- Conduct regular business reviews and adopt a consultative approach to strengthen long-term client partnerships, in close collaboration with Brand Partnership Managers.
- Lead campaign kickoffs and oversee all timelines, asset delivery and optimization opportunities using data-driven analysis.
- Develop compelling sales materials and presentations leveraging market trends, case studies, industry insights, and third-party data.
- Work and collaborate with a diverse group of internal cross functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
- Liaise with international product and engineering teams to troubleshoot and resolve client issues throughout the campaign lifecycle.
Qualifications
Minimum Qualifications
- 5+ years of experience in client solutions, account management or digital marketing/advertising.
- 3+ years of experience in either Automotive, Travel, Mobility industry
- 3+ years of media planning expertise and advertising effectiveness/measurement
- Experience of hands-on campaign management across digital platforms and advertising tech products.
- You are able to demonstrate Ad tech product knowledge in the travel industry
- Background in performance and app campaigns.
- Experience in Client Facing roles/engagements
- Excellent verbal and written English & German communication skills.
- Self-starter, fast learner
Preferred Qualifications
- Deep understanding of digital landscape and a passion for social media.
- Experience of working with or at a media agency
- Detail oriented, with exceptional organisational skills.
- Background/experiences in performance and branding campaigns.
- Proven success in a highly dynamic, rapidly changing environment.
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.