Regional Wellbeing Program Lead - Trust and Safety

TikTok

4.5

(6)

Austin, TX

Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.
  • #7629029429562214661

    Position summary

    g as a subject matter expert in employee wellbeing. Strong relationship building skills and the ability to cooperate with multiple internal and external stakeholders are also essential.

    Responsibilities:

    • Work closely with regional leaders and stakeholders to tailor, implement and manage regional wellbeing programs based on a Global Wellbeing Strategy and Framework; provide specialist subject matter expertise and input into program design, implementation and evaluation.
    • Own and drive employee wellbeing program initiatives, participation rates, and site health reports for in-house teams within the AMS region including the United States, Mexico, Canada, and South America.
    • Build deep knowledge expertise at the site(s) level to recommend and deliver effective and tailored wellbeing programming interventions, customized to cultural needs and aligned with organizational goals.
    • Set and monitor wellbeing productivity targets with vendor clinicians and workload assignments, and ensure appropriate coverage for site(s) support.
    • Provide subject matter expertise and be a trusted business partner through providing evidence-based wellbeing solutions and recommendations to internal and external stakeholders, providing deep insights, opinions and consultations based on professional judgement, internal employee feedback, site visits and data analysis.
    • Drive wellbeing-related training and engagements at site(s) and with outsourced partners, including attendance at business reviews, wellbeing forums and stakeholder meetings.
    • Monitor and evaluate the effectiveness of the wellbeing strategy, making adjustments as needed.
    • Ensure compliance to the country or region legal and regulatory standards related to employee psychological health and safety and statements of work in relation to wellbeing programming on assigned site(s).
    • Willingness to travel up to 30% is required for this role.

    Qualifications

    Minimum Qualifications:

    • Post-graduate degree or equivalent professional qualifications in psychology, behavioural science or another relevant health behaviour field.
    • 3 years of experience in supporting evidence-based health and wellbeing programs and initiatives in a corporate context.
    • Solid working knowledge of business operations metrics and structure.
    • Strong analytical skills with the ability to interpret data and make data-driven decisions.
    • Experience providing consultancy on complex topics to a range of stakeholders.
    • Ability to lead and influence stakeholders at all levels of the organization.
    • Strong project management skills with the ability to manage multiple initiatives simultaneously.

    Preferred Qualifications:

    • Working knowledge of Trust & Safety operations workflows and environments.
    • Experience of leading the development and evaluation of behaviour change interventions in applied settings.
    • Experience of independently leading work streams/projects within larger programmes.
    • Strong resilience and commitment to self-care to manage the emotional demands of the role.

    Why you should apply for a job to TikTok:

  • 4.5/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Employee well-being is supported via hybrid work, short-term counseling through our EAP and a premium subscription to Headspace.
  • We embrace diversity across all dimensions and provide employees with 9 employee resource groups globally, including our WOMEN ERG.
  • Comprehensive parental leave policy as well as fertility treatment through healthcare providers with a $20,000 lifetime maximum.