Search Operations Specialist - Model Data

ly with the Product Operation team to be in line with guideline updates and related knowledge, and facilitate efficient & timely communication of guideline questions between all stakeholders.

• ⁠Perform daily audits and provide analysis of errors and feedback to respective teams if needed.
• Conduct RCA escalations through the relevant process if needed.
• ⁠Be able & willing to support or backfill temporary gaps in market support.

Qualifications

Minimum Qualifications

• Fluent English is required as the role requires communication with English markets, fluent in English is also required as it is the working language.
• Knowledge of search engines and familiarity with social media platforms.
• Flexibility to work on projects outside of core expertise as needed and ability to manage multiple projects at the same time.
• Ability to work on potentially variable shift patterns, including weekends, evenings, and nights, ensuring availability for five out of any seven days per week.
• Willingness to work with sensitive and potentially disturbing content.

Preferred Qualifications

• Strong written communication skills, with the ability to compose structured, logical, and context-aware content.
• QA/Content Moderation/AI Annotation experience or equivalent, market knowledge, understanding of regional culture and internet usage habits of target markets.
• Strong analytical skills including data analytics, learning ability, problem-solving skills, adaptability and attention to detail.
• Proficient in common productivity software (eg. Office Suite, Google Workspace, etc).
• Ability to work effectively with cross-functional teams and stakeholders in multiple locations and timezones.
• Familiarity with search-related businesses.